Compare Hospital Patient Experience

University Of Md Balto Washington Medical Center vs. Bon Secours Hospital

Patient Experience Comparison

Learn and compare hospital patient experience at University Of Md Balto Washington Medical Center in Glen Burnie, Maryland and Bon Secours Hospital in Baltimore, Maryland

Quality Measure	University Of Md Balto Washington Medical Center 301 HOSPITAL DRIVE GLEN BURNIE, MD	Bon Secours Hospital 2000 W BALTIMORE STREET BALTIMORE, MD
Summary Star Rating Summary Star Rating Summary star rating	Average	Poor
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Average	Poor
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Average	Poor
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Fair	Poor
Pain Management Rating Pain Management Rating Pain management - star rating	Average	Poor
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Fair	Poor
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Fair	Poor
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Average	Fair
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Average	Average
Care Transition Rating Care Transition Rating Care transition - star rating	Fair	Poor
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Average	Poor
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Average	Poor
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.