Compare Hospital Patient Experience

West Georgia Medical Center vs. Southeastern Regional Medical Center

Patient Experience Comparison

Learn and compare hospital patient experience at West Georgia Medical Center in Lagrange, Georgia and Southeastern Regional Medical Center in Newnan, Georgia

Quality Measure	West Georgia Medical Center 1514 VERNON ROAD LAGRANGE, GA	Southeastern Regional Medical Center 600 PARKWAY NORTH NEWNAN, GA
Summary Star Rating Summary Star Rating Summary star rating	Average	Excellent
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Good	Excellent
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Average	Excellent
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Average	Excellent
Pain Management Rating Pain Management Rating Pain management - star rating	Good	Excellent
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Average	Excellent
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Good	Excellent
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Average	Excellent
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Average	Good
Care Transition Rating Care Transition Rating Care transition - star rating	Average	Good
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Average	Excellent
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Average	Excellent
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.