Compare Hospital Patient Experience

Westchester Medical Center vs. White Plains Hospital Center

Patient Experience Comparison

Learn and compare hospital patient experience at Westchester Medical Center in Valhalla, New York and White Plains Hospital Center in White Plains, New York

Quality Measure	Westchester Medical Center 100 WOODS RD VALHALLA, NY	White Plains Hospital Center 41 EAST POST R0AD WHITE PLAINS, NY
Summary Star Rating Summary Star Rating Summary star rating	Poor	Good
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Poor	Excellent
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Poor	Good
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Poor	Average
Pain Management Rating Pain Management Rating Pain management - star rating	Fair	Good
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Poor	Good
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Poor	Average
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Poor	Fair
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Fair	Average
Care Transition Rating Care Transition Rating Care transition - star rating	Poor	Good
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Poor	Good
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Fair	Good
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.