Compare Hospital Patient Experience

White Plains Hospital Center vs. Westchester Medical Center

Patient Experience Comparison

Learn and compare hospital patient experience at White Plains Hospital Center in White Plains, New York and Westchester Medical Center in Valhalla, New York

Quality Measure	White Plains Hospital Center 41 EAST POST R0AD WHITE PLAINS, NY	Westchester Medical Center 100 WOODS RD VALHALLA, NY
Summary Star Rating Summary Star Rating Summary star rating	Good	Poor
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Excellent	Poor
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Good	Poor
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Average	Poor
Pain Management Rating Pain Management Rating Pain management - star rating	Good	Fair
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Good	Poor
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Average	Poor
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Fair	Poor
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Average	Fair
Care Transition Rating Care Transition Rating Care transition - star rating	Good	Poor
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Good	Poor
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Good	Fair
	View Details	View Details

The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.