Compare Hospital Patient Experience

Yavapai Regional Medical Center-east Campus vs. Va Northern Arizona Healthcare System

Patient Experience Comparison

Learn and compare hospital patient experience at Yavapai Regional Medical Center-east Campus in Prescott Valley, Arizona and Va Northern Arizona Healthcare System in Prescott, Arizona

Quality Measure	Yavapai Regional Medical Center-east Campus 7700 EAST FLORENTINE ROAD PRESCOTT VALLEY, AZ
Summary Star Rating Summary Star Rating Summary star rating	Good
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Average
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Average
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Good
Pain Management Rating Pain Management Rating Pain management - star rating	Good
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Average
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Good
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Average
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Good
Care Transition Rating Care Transition Rating Care transition - star rating	Average
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Good
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Good
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.