Compare Hospital Patient Experience

Healthsource Saginaw vs. Covenant Medical Center

Patient Experience Comparison

Learn and compare hospital patient experience at Healthsource Saginaw in Saginaw, Michigan and Covenant Medical Center in Saginaw, Michigan

Quality Measure Healthsource Saginaw
3340 HOSPITAL ROAD
SAGINAW, MI
Covenant Medical Center
1447 N HARRISON
SAGINAW, MI
Summary Star Rating Summary Star Rating
Summary star rating
Not Available Average
Nurse Communication Rating Nurse Communication Rating
Nurse communication - star rating
Not Available Good
Doctor Communication Rating Doctor Communication Rating
Doctor communication - star rating
Not Available Fair
Staff Responsiveness Rating Staff Responsiveness Rating
Staff responsiveness - star rating
Not Available Average
Pain Management Rating Pain Management Rating
Pain management - star rating
Not Available Good
Medicication Explanation Rating Medicication Explanation Rating
Communication about medicines - star rating
Not Available Average
Cleanliness Rating Cleanliness Rating
Cleanliness - star rating
Not Available Average
Quiet Rooms Rating Quiet Rooms Rating
Quietness - star rating
Not Available Poor
Discharge Information Rating Discharge Information Rating
Discharge information - star rating
Not Available Good
Care Transition Rating Care Transition Rating
Care transition - star rating
Not Available Good
Overall Hospital Rating Overall Hospital Rating
Overall hospital rating - star rating
Not Available Average
Recommend Hospital Rating Recommend Hospital Rating
Recommend hospital - star rating
Not Available Good
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.