Compare Hospital Patient Experience

Montclair Hospital Medical Center vs. San Antonio Regional Hospital

Patient Experience Comparison

Learn and compare hospital patient experience at Montclair Hospital Medical Center in Montclair, California and San Antonio Regional Hospital in Upland, California

Quality Measure Montclair Hospital Medical Center
5000 SAN BERNARDINO ST
MONTCLAIR, CA
San Antonio Regional Hospital
999 SAN BERNARDINO RD
UPLAND, CA
Summary Star Rating Summary Star Rating
Summary star rating
Fair Fair
Nurse Communication Rating Nurse Communication Rating
Nurse communication - star rating
Fair Average
Doctor Communication Rating Doctor Communication Rating
Doctor communication - star rating
Poor Fair
Staff Responsiveness Rating Staff Responsiveness Rating
Staff responsiveness - star rating
Poor Fair
Pain Management Rating Pain Management Rating
Pain management - star rating
Fair Good
Medicication Explanation Rating Medicication Explanation Rating
Communication about medicines - star rating
Fair Fair
Cleanliness Rating Cleanliness Rating
Cleanliness - star rating
Fair Fair
Quiet Rooms Rating Quiet Rooms Rating
Quietness - star rating
Fair Poor
Discharge Information Rating Discharge Information Rating
Discharge information - star rating
Average Fair
Care Transition Rating Care Transition Rating
Care transition - star rating
Poor Fair
Overall Hospital Rating Overall Hospital Rating
Overall hospital rating - star rating
Fair Average
Recommend Hospital Rating Recommend Hospital Rating
Recommend hospital - star rating
Fair Average
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.