Compare Hospital Patient Experience

Richardson Medical Center vs. University Health Conway

Patient Experience Comparison

Learn and compare hospital patient experience at Richardson Medical Center in Rayville, Louisiana and University Health Conway in Monroe, Louisiana

Quality Measure	Richardson Medical Center 254 HIGHWAY 3048 RAYVILLE, LA	University Health Conway 4864 JACKSON STREET MONROE, LA
Summary Star Rating Summary Star Rating Summary star rating	Good	Fair
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Excellent	Average
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Good	Average
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Good	Fair
Pain Management Rating Pain Management Rating Pain management - star rating	Excellent	Fair
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Average	Fair
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Good	Average
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Good	Good
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Fair	Poor
Care Transition Rating Care Transition Rating Care transition - star rating	Good	Fair
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Average	Fair
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Average	Average
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.