UNIVERSITY HEALTH CONWAY
Acute Care Hospital in Monroe, LA 71202
UNIVERSITY HEALTH CONWAY PROFILE
University Health Conway is an acute care hospital located in Monroe, LA 71202 that serves the Ouachita county area. This facility is a proprietary hospital with emergency services.
UNIVERSITY HEALTH CONWAY
4864 Jackson StreetMonroe, LA 71202
Phone: (318) 330-7000
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Patient Survey Summary Rating Summary Star Rating
The summary star rating combines data from different aspects of the patient’s experience of care to make hospital comparison easier.
Fair
ABOUT THIS PROVIDER
Hospital Type: Acute Care Hospitals What's an acute care hospital?An acute care hospital provides inpatient medical care, services related for surgery and medical services for short-term illnesses, acute medical conditions or injuries.
Hospital Owner: Proprietary
Electronic Lab Results: Yes Able to receive lab results electronically
The provider has the ability of receiving laboratory results through a certified Electronic Health Record (EHR) system as discrete searchable data.
Electronically Track Patients Visits: Yes Able to track patients’ lab results, tests, and referrals electronically between visits
The provider is capable of tracking lab tests, diagnostic studies, or patient referrals through a certified Electronic Health Record (EHR) system.
Outpatient Safe Surgery Checklist: Yes Safe surgery checklist use (outpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for outpatient surgical procedures.
Inpatient Safe Surgery Checklist: Yes Safe surgery checklist use (inpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for inpatient surgical procedures.
Emergency Services: Yes Emergency Department
This hospital provides emergency services which might include acute medical care or trauma care.
PATIENT EXPERIENCE SUMMARY
The hospital patient survey at University Health Conway is administered to a random sample of adult inpatients after discharge. The following are the results of some the survey’s five-star quality ratings.
Doctor Communication: AverageQuiet Rooms: Good
Cleanliness: Average
Pain Management: Fair
Discharge Information: Poor
Patients Recommend this Hospital: Average
EMERGENCY ROOM WAIT TIMES
These performance measures at University Health Conway show how rapidly emergency departments give recommended treatments known to get the best results for patients with certain common conditions. This information could help patients compare which hospitals provide the right care at the right time.
ER Wait Time: 1 hour 12 minutes before being seen by a doctor.Discharge Time: 2 hours 48 minutes before being sent home.
Time Before Admission: 6 hours 22 minutes before being admitted to hospital.
Transfer Time: 1 hour 15 minutes admitted before being taken to room.
Broken Bones: 1 hour 52 minutes before receiving pain meds.
HOSPITAL HIGHLIGHTS
We have identified the following individual quality measures where University Health Conway has better average ratings than other hospitals in Louisiana or where the hospital is performing better compared to national averages or benchmarks.
- Better performance for intestinal infections Better performance for intestinal infections
The provider has a better than the national benchmark performance for intestinal infections - Better performance with the effective use of abdomen CT use of contrast material Better performance with the effective use of abdomen CT use of contrast material
The provider's use of abdomen CT use of contrast material is better and more effective compared to the average hospital rate in the state of LA. - Better performance with the effective use of thorax CT use of contrast material Better performance with the effective use of thorax CT use of contrast material
The provider's use of thorax CT use of contrast material is better and more effective compared to the average hospital rate in the state of LA. - Emergency Department: better performance with transfer time Emergency Department: better performance with transfer time
The provider's Emergency Department performance of 75 minutes for transfer time is better than the statewide average of 86 minutes in Louisiana. - Heart Failure: better performance with evaluation of left ventricular function Heart Failure: better performance with evaluation of left ventricular function
The provider's Heart Failure performance score of 98% for the quality measure evaluation of left ventricular function is better than the 97% average score of Louisiana. - Preventive Care: better performance with healthcare workers flu immunization Preventive Care: better performance with healthcare workers flu immunization
The provider's Preventive Care performance score of 91% for the quality measure healthcare workers flu immunization is better than the 77% average score of Louisiana. - Pregnancy and Delivery Care: delivery scheduled too early Pregnancy and Delivery Care: delivery scheduled too early
The provider's Pregnancy and Delivery Care performance score of 2% for the quality measure delivery scheduled too early is better than the 4% average score of Louisiana. - Pneumonia: better performance with pneumonia patients given antibiotic(s) Pneumonia: better performance with pneumonia patients given antibiotic(s)
The provider's Pneumonia performance score of 97% for the quality measure pneumonia patients given antibiotic(s) is better than the 92% average score of Louisiana. - Surgical Care Improvement Project: better performance with antibiotic selection Surgical Care Improvement Project: better performance with antibiotic selection
The provider's Surgical Care Improvement Project performance score of 99% for the quality measure antibiotic selection is better than the 98% average score of Louisiana. - Surgical Care Improvement Project: better performance with antibiotic discontinued after 24 hours Surgical Care Improvement Project: better performance with antibiotic discontinued after 24 hours
The provider's Surgical Care Improvement Project performance score of 99% for the quality measure antibiotic discontinued after 24 hours is better than the 97% average score of Louisiana. - Surgical Care Improvement Project: better performance with catheter removal Surgical Care Improvement Project: better performance with catheter removal
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure catheter removal is better than the 98% average score of Louisiana. - Stroke Care: better performance with antithrombotic medication by day two Stroke Care: better performance with antithrombotic medication by day two
The provider's Stroke Care performance score of 100% for the quality measure antithrombotic medication by day two is better than the 97% average score of Louisiana. - Blood Clot Prevention and Treatment: better performance with treatment to prevent blood clots Blood Clot Prevention and Treatment: better performance with treatment to prevent blood clots
The provider's Blood Clot Prevention and Treatment performance score of 96% for the quality measure treatment to prevent blood clots is better than the 87% average score of Louisiana. - Blood Clot Prevention and Treatment: better performance with icu treatment to prevent blood clots Blood Clot Prevention and Treatment: better performance with icu treatment to prevent blood clots
The provider's Blood Clot Prevention and Treatment performance score of 96% for the quality measure icu treatment to prevent blood clots is better than the 95% average score of Louisiana. - Blood Clot Prevention and Treatment: better performance with anticoagulation
overlap therapy Blood Clot Prevention and Treatment: better performance with anticoagulation
overlap therapy
The provider's Blood Clot Prevention and Treatment performance score of 100% for the quality measure anticoagulation overlap therapy is better than the 93% average score of Louisiana.
NEARBY HOSPITALS
The following providers were found within a 30 mile range from this location.
| Hospital Name | Address | Emergency Services | Distance | |
|---|---|---|---|---|
| ST FRANCIS MEDICAL CENTER | 309 Jackson Street Monroe, LA 71201 | Yes | 3.37 mi | Compare |
| P & S SURGICAL HOSPITAL | 312 Grammont St Suite 101 Monroe, LA 71201 | No | 3.54 mi | Compare |
| OUACHITA COMMUNITY HOSPITAL | 1275 Glennwood Drive West Monroe, LA 71291 | No | 4.39 mi | Compare |
| GLENWOOD REGIONAL MEDICAL CENTER | 503 Mcmillan Road West Monroe, LA 71291 | Yes | 5.21 mi | Compare |
| MONROE SURGICAL HOSPITAL | 2408 Broadmoor Blvd Monroe, LA 71201 | No | 5.9 mi | Compare |
| RICHARDSON MEDICAL CENTER | 254 Highway 3048 Rayville, LA 71269 | Yes | 20.84 mi | Compare |
| CALDWELL MEMORIAL HOSPITAL, INC | 411 Main Street Columbia, LA 71418 | No | 23.9 mi | Compare |
| MOREHOUSE GENERAL HOSPITAL | 323 W Walnut Bastrop, LA 71220 | Yes | 24.91 mi | Compare |
What is Hospital Compare?
The information provided by the hospital compare program enables individuals, like you, with the opportunity to make an informed decision about which hospital you choose to provide your health care. An added benefit of Hospital Compare is that by informing the public and enabling them to make a decision about where they seek their health care, the scheme can also help to encourage hospitals, and the staff that work there, to improve the quality of care that they provide.
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