Compare Hospital Patient Experience

St Louis-john Cochran Va Medical Center vs. Ssm St Marys Health Center

Patient Experience Comparison

Learn and compare hospital patient experience at St Louis-john Cochran Va Medical Center in St. Louis, Missouri and Ssm St Marys Health Center in Richmond Heights, Missouri

Quality Measure	Ssm St Marys Health Center 6420 CLAYTON RD RICHMOND HEIGHTS, MO
Summary Star Rating Summary Star Rating Summary star rating	Average
Nurse Communication Rating Nurse Communication Rating Nurse communication - star rating	Good
Doctor Communication Rating Doctor Communication Rating Doctor communication - star rating	Average
Staff Responsiveness Rating Staff Responsiveness Rating Staff responsiveness - star rating	Average
Pain Management Rating Pain Management Rating Pain management - star rating	Good
Medicication Explanation Rating Medicication Explanation Rating Communication about medicines - star rating	Average
Cleanliness Rating Cleanliness Rating Cleanliness - star rating	Average
Quiet Rooms Rating Quiet Rooms Rating Quietness - star rating	Good
Discharge Information Rating Discharge Information Rating Discharge information - star rating	Average
Care Transition Rating Care Transition Rating Care transition - star rating	Average
Overall Hospital Rating Overall Hospital Rating Overall hospital rating - star rating	Average
Recommend Hospital Rating Recommend Hospital Rating Recommend hospital - star rating	Average
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.