Compare Hospital Patient Experience

William W Backus Hospital vs. South County Hospital Inc

Patient Experience Comparison

Learn and compare hospital patient experience at William W Backus Hospital in Norwich, Connecticut and South County Hospital Inc in Wakefield, Rhode Island

Quality Measure William W Backus Hospital
326 WASHINGTON ST
NORWICH, CT
South County Hospital Inc
100 KENYON AVE
WAKEFIELD, RI
Summary Star Rating Summary Star Rating
Summary star rating
Average Good
Nurse Communication Rating Nurse Communication Rating
Nurse communication - star rating
Good Excellent
Doctor Communication Rating Doctor Communication Rating
Doctor communication - star rating
Good Good
Staff Responsiveness Rating Staff Responsiveness Rating
Staff responsiveness - star rating
Good Good
Pain Management Rating Pain Management Rating
Pain management - star rating
Good Good
Medicication Explanation Rating Medicication Explanation Rating
Communication about medicines - star rating
Average Good
Cleanliness Rating Cleanliness Rating
Cleanliness - star rating
Fair Average
Quiet Rooms Rating Quiet Rooms Rating
Quietness - star rating
Poor Good
Discharge Information Rating Discharge Information Rating
Discharge information - star rating
Good Excellent
Care Transition Rating Care Transition Rating
Care transition - star rating
Average Good
Overall Hospital Rating Overall Hospital Rating
Overall hospital rating - star rating
Average Excellent
Recommend Hospital Rating Recommend Hospital Rating
Recommend hospital - star rating
Good Excellent
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The Hospital Compare program includes a scheme whereby recently discharged patients are asked to complete a standardized patient survey called the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. The survey asks questions that can help determine the level of care that patients received at the Medicare certified hospital that they were treated in. The information is then published for the general population.