WILLIAM W BACKUS HOSPITAL
Acute Care Hospital in Norwich, CT 06360
WILLIAM W BACKUS HOSPITAL PROFILE
William W Backus Hospital is an acute care hospital located in Norwich, CT 06360 that serves the New London county area. This facility is a non-profit hospital with emergency services.
WILLIAM W BACKUS HOSPITAL
326 Washington StNorwich, CT 06360
Phone: (860) 889-8331
Website
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Patient Survey Summary Rating Summary Star Rating
The summary star rating combines data from different aspects of the patient’s experience of care to make hospital comparison easier.
Average
ABOUT THIS PROVIDER
Hospital Type: Acute Care Hospitals What's an acute care hospital?An acute care hospital provides inpatient medical care, services related for surgery and medical services for short-term illnesses, acute medical conditions or injuries.
Hospital Owner: Voluntary Non-profit - Other
Electronic Lab Results: Yes Able to receive lab results electronically
The provider has the ability of receiving laboratory results through a certified Electronic Health Record (EHR) system as discrete searchable data.
Electronically Track Patients Visits: Yes Able to track patients’ lab results, tests, and referrals electronically between visits
The provider is capable of tracking lab tests, diagnostic studies, or patient referrals through a certified Electronic Health Record (EHR) system.
Outpatient Safe Surgery Checklist: Yes Safe surgery checklist use (outpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for outpatient surgical procedures.
General Surgery Registry: Yes General Surgery Registry
The provider participates in the general surgery registry. Registries provide hospitals with information necessary to help them improve the care they provide.
Nursing Care Registry: Yes Nursing care registry
The provider participates in the nursing care registry. This registry collects and analyzes information on nursing care topics, conditions, or procedures.
Inpatient Safe Surgery Checklist: Yes Safe surgery checklist use (inpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for inpatient surgical procedures.
Emergency Services: Yes Emergency Department
This hospital provides emergency services which might include acute medical care or trauma care.
PATIENT EXPERIENCE SUMMARY
The hospital patient survey at William W Backus Hospital is administered to a random sample of adult inpatients after discharge. The following are the results of some the survey’s five-star quality ratings.
Doctor Communication: GoodQuiet Rooms: Poor
Cleanliness: Fair
Pain Management: Good
Discharge Information: Good
Patients Recommend this Hospital: Good
EMERGENCY ROOM WAIT TIMES
These performance measures at William W Backus Hospital show how rapidly emergency departments give recommended treatments known to get the best results for patients with certain common conditions. This information could help patients compare which hospitals provide the right care at the right time.
ER Wait Time: 25 minutes before being seen by a doctor.Discharge Time: 1 hour 58 minutes before being sent home.
Time Before Admission: 5 hours 39 minutes before being admitted to hospital.
Transfer Time: 4 hours 20 minutes admitted before being taken to room.
Broken Bones: 53 minutes before receiving pain meds.
HOSPITAL HIGHLIGHTS
We have identified the following individual quality measures where William W Backus Hospital has better average ratings than other hospitals in Connecticut or where the hospital is performing better compared to national averages or benchmarks.
- Better performance for catheter urinary tract infections Better performance for catheter urinary tract infections
The provider has a better than the national benchmark performance for catheter urinary tract infections - Better performance with the effective use of abdomen CT use of contrast material Better performance with the effective use of abdomen CT use of contrast material
The provider's use of abdomen CT use of contrast material is better and more effective compared to the average hospital rate in the state of CT. - Better performance with the effective use of simultaneous use of brain CT and sinus CT Better performance with the effective use of simultaneous use of brain CT and sinus CT
The provider's use of simultaneous use of brain CT and sinus CT is better and more effective compared to the average hospital rate in the state of CT. - Emergency Department: better performance with time before admission Emergency Department: better performance with time before admission
The provider's Emergency Department performance of 339 minutes for time before admission is better than the statewide average of 358 minutes in Connecticut. - Preventive Care: better performance with patients flu immunization Preventive Care: better performance with patients flu immunization
The provider's Preventive Care performance score of 99% for the quality measure patients flu immunization is better than the 95% average score of Connecticut. - Preventive Care: better performance with healthcare workers flu immunization Preventive Care: better performance with healthcare workers flu immunization
The provider's Preventive Care performance score of 97% for the quality measure healthcare workers flu immunization is better than the 86% average score of Connecticut. - Emergency Department: better performance with discharge time Emergency Department: better performance with discharge time
The provider's Emergency Department performance of 118 minutes for discharge time is better than the statewide average of 143 minutes in Connecticut. - Emergency Department: better performance with er waiting time Emergency Department: better performance with er waiting time
The provider's Emergency Department performance of 25 minutes for er waiting time is better than the statewide average of 26 minutes in Connecticut. - Emergency Department:
left without
being seen Emergency Department:
left without
being seen
The provider's Emergency Department performance score of 1% for the quality measure left without being seen is better than the 2% average score of Connecticut. - Emergency Department: better performance with ct scan Emergency Department: better performance with ct scan
The provider's Emergency Department performance score of 90% for the quality measure ct scan is better than the 74% average score of Connecticut. - Heart Attack or Chest Pain: better performance with time to ecg Heart Attack or Chest Pain: better performance with time to ecg
The provider's Heart Attack or Chest Pain performance of 6 minutes for time to ecg is better than the statewide average of 7 minutes in Connecticut. - Pregnancy and Delivery Care: delivery scheduled too early Pregnancy and Delivery Care: delivery scheduled too early
The provider's Pregnancy and Delivery Care performance score of 0% for the quality measure delivery scheduled too early is better than the 3% average score of Connecticut. - Pneumonia: better performance with pneumonia patients given antibiotic(s) Pneumonia: better performance with pneumonia patients given antibiotic(s)
The provider's Pneumonia performance score of 98% for the quality measure pneumonia patients given antibiotic(s) is better than the 97% average score of Connecticut. - Surgical Care Improvement Project: better performance with antibiotic within 1 hour Surgical Care Improvement Project: better performance with antibiotic within 1 hour
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure antibiotic within 1 hour is better than the 99% average score of Connecticut. - Surgical Care Improvement Project: better performance with antibiotic discontinued after 24 hours Surgical Care Improvement Project: better performance with antibiotic discontinued after 24 hours
The provider's Surgical Care Improvement Project performance score of 99% for the quality measure antibiotic discontinued after 24 hours is better than the 98% average score of Connecticut. - Stroke Care: better performance with venous thromboembolism (vte) prophylaxis Stroke Care: better performance with venous thromboembolism (vte) prophylaxis
The provider's Stroke Care performance score of 100% for the quality measure venous thromboembolism (vte) prophylaxis is better than the 97% average score of Connecticut. - Stroke Care: better performance with assessed for rehabilitation Stroke Care: better performance with assessed for rehabilitation
The provider's Stroke Care performance score of 100% for the quality measure assessed for rehabilitation is better than the 99% average score of Connecticut. - Stroke Care: better performance with irregular heartbeat with anticoagulation therapy Stroke Care: better performance with irregular heartbeat with anticoagulation therapy
The provider's Stroke Care performance score of 100% for the quality measure irregular heartbeat with anticoagulation therapy is better than the 98% average score of Connecticut. - Stroke Care: better performance with stroke education Stroke Care: better performance with stroke education
The provider's Stroke Care performance score of 95% for the quality measure stroke education is better than the 93% average score of Connecticut. - Blood Clot Prevention and Treatment: better performance with treatment to prevent blood clots Blood Clot Prevention and Treatment: better performance with treatment to prevent blood clots
The provider's Blood Clot Prevention and Treatment performance score of 97% for the quality measure treatment to prevent blood clots is better than the 94% average score of Connecticut. - Blood Clot Prevention and Treatment: better performance with icu treatment to prevent blood clots Blood Clot Prevention and Treatment: better performance with icu treatment to prevent blood clots
The provider's Blood Clot Prevention and Treatment performance score of 100% for the quality measure icu treatment to prevent blood clots is better than the 96% average score of Connecticut. - Blood Clot Prevention and Treatment: better performance with intravenous blood thinner Blood Clot Prevention and Treatment: better performance with intravenous blood thinner
The provider's Blood Clot Prevention and Treatment performance score of 100% for the quality measure intravenous blood thinner is better than the 98% average score of Connecticut. - Blood Clot Prevention and Treatment: better performance with discharged with blood thinner Blood Clot Prevention and Treatment: better performance with discharged with blood thinner
The provider's Blood Clot Prevention and Treatment performance score of 99% for the quality measure discharged with blood thinner is better than the 89% average score of Connecticut.
NEARBY HOSPITALS
The following providers were found within a 60 mile range from this location.
| Hospital Name | Address | Emergency Services | Distance | |
|---|---|---|---|---|
| WINDHAM COMM MEM HOSP & HATCH HOSP | 112 Mansfield Ave Willimantic, CT 06226 | Yes | 13.97 mi | Compare |
| LAWRENCE & MEMORIAL HOSPITAL | 365 Montauk Ave New London, CT 06320 | Yes | 14.28 mi | Compare |
| WESTERLY HOSPITAL | 25 Wells Street Westerly, RI 02891 | Yes | 18.53 mi | Compare |
| DAY KIMBALL HOSPITAL | 320 Pomfret Street Putnam, CT 06260 | Yes | 26.68 mi | Compare |
| MANCHESTER MEMORIAL HOSPITAL | 71 Haynes St Manchester, CT 06040 | Yes | 27.97 mi | Compare |
| MIDDLESEX HOSPITAL | 28 Crescent St Middletown, CT 06457 | Yes | 28.96 mi | Compare |
| ROCKVILLE GENERAL HOSPITAL | 31 Union St Rockville, CT 06066 | Yes | 29.14 mi | Compare |
| SOUTH COUNTY HOSPITAL INC | 100 Kenyon Ave Wakefield, RI 02879 | Yes | 31.7 mi | Compare |
| EASTERN LONG ISLAND HOSPITAL | 201 Manor Place Greenport, NY 11944 | Yes | 33.03 mi | Compare |
| KENT COUNTY MEMORIAL HOSPITAL | 455 Toll Gate Rd Warwick, RI 02886 | Yes | 33.58 mi | Compare |
| JOHNSON MEMORIAL HOSPITAL | 201 Chestnut Hill Rd Stafford Springs, CT 06076 | Yes | 33.83 mi | Compare |
| HARTFORD HOSPITAL | 80 Seymour Street Hartford, CT 06102 | Yes | 33.87 mi | Compare |
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