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BORGESS MEDICAL CENTER

Acute Care Hospital in Kalamazoo, MI 49048

BORGESS MEDICAL CENTER PROFILE

Borgess Medical Center is an acute care hospital located in Kalamazoo, MI 49048 that serves the Kalamazoo county area. This facility is a non-profit hospital with emergency services.

BORGESS MEDICAL CENTER

1521 Gull Road
Kalamazoo, MI 49048
Phone: (269) 226-7000
Website
Get Directions

Patient Survey Summary Rating Summary Star Rating
The summary star rating combines data from different aspects of the patient’s experience of care to make hospital comparison easier.
Average

ABOUT THIS PROVIDER

Hospital Type: Acute Care Hospitals What's an acute care hospital?
An acute care hospital provides inpatient medical care, services related for surgery and medical services for short-term illnesses, acute medical conditions or injuries.
Hospital Owner: Voluntary Non-profit - Other

Electronic Lab Results: Yes Able to receive lab results electronically
The provider has the ability of receiving laboratory results through a certified Electronic Health Record (EHR) system as discrete searchable data.
Electronically Track Patients Visits: Yes Able to track patients’ lab results, tests, and referrals electronically between visits
The provider is capable of tracking lab tests, diagnostic studies, or patient referrals through a certified Electronic Health Record (EHR) system.
Outpatient Safe Surgery Checklist: Yes Safe surgery checklist use (outpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for outpatient surgical procedures.
Cardiac Surgery Registry: Yes Cardiac surgery registry
The provider participates in the cardiac surgery registry. Participation in this registry does not mean that the hospital is specialized or only provides this type of care. Registries provide hospitals with the information necessary to help them improve the care they provide.
General Surgery Registry: Yes General Surgery Registry
The provider participates in the general surgery registry. Registries provide hospitals with information necessary to help them improve the care they provide.
Inpatient Safe Surgery Checklist: Yes Safe surgery checklist use (inpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for inpatient surgical procedures.

Emergency Services: Yes Emergency Department
This hospital provides emergency services which might include acute medical care or trauma care.
PATIENT EXPERIENCE SUMMARY

The hospital patient survey at Borgess Medical Center is administered to a random sample of adult inpatients after discharge. The following are the results of some the survey’s five-star quality ratings.

Doctor Communication: Fair

Quiet Rooms: Average

Cleanliness: Fair

Pain Management: Average

Discharge Information: Good

Patients Recommend this Hospital: Average

EMERGENCY ROOM WAIT TIMES

These performance measures at Borgess Medical Center show how rapidly emergency departments give recommended treatments known to get the best results for patients with certain common conditions. This information could help patients compare which hospitals provide the right care at the right time.

ER Wait Time: 15 minutes before being seen by a doctor.

Discharge Time: 2 hours 27 minutes before being sent home.

Time Before Admission: 6 hours 9 minutes before being admitted to hospital.

Transfer Time: 3 hours 1 minute admitted before being taken to room.

Broken Bones: 50 minutes before receiving pain meds.

HOSPITAL HIGHLIGHTS

We have identified the following individual quality measures where Borgess Medical Center has better average ratings than other hospitals in Michigan or where the hospital is performing better compared to national averages or benchmarks.

NEARBY HOSPITALS

The following providers were found within a 30 mile range from this location.
Hospital Name Address Emergency Services Distance
BRONSON METHODIST HOSPITAL601 John Street 42
Kalamazoo, MI 49007		Yes1.83 miCompare
BATTLE CREEK VA MEDICAL CENTER5500 Armstrong Rd.
Battle Creek, MI 49015		No14.04 miCompare
BRONSON LAKEVIEW HOSPITAL408 Hazen Street
Paw Paw, MI 49079		Yes18.21 miCompare
BRONSON BATTLE CREEK HOSPITAL300 North Avenue
Battle Creek, MI 49017		Yes19.68 miCompare
ALLEGAN GENERAL HOSPITAL555 Linn Street
Allegan, MI 49010		Yes21.04 miCompare
THREE RIVERS HEALTH701 S Health Parkway
Three Rivers, MI 49093		Yes26.08 miCompare

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