PATIENT EXPERIENCE AT BOWDLE HOSPITAL - CAH
Critical Access Hospital in Bowdle, SD 57428
Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Survey
BOWDLE HOSPITAL - CAH
8001 W 5th Post Office Box 556 Bowdle, SD 57428
Phone: (605) 285-6146
The patient experience evaluation at Bowdle Hospital - Cah is based on the HCAHPS Patient Survey which is administered to a random sample of adult inpatients after they have been discharged. The survey is based on a national, standardized survey of 32 questions and includes patient perspectives on care and patient rating items in several key topics:
- Communication with hospital staff
- Responsiveness of hospital staff
- Pain management
- Communication about medicines
- Discharge information
- Cleanliness of hospital environment
- Quietness of hospital environment
- Transition of care
Summary Star Rating
The summary star rating combines data from different aspects of the patient’s experience of care to make hospital comparison easier. The summary star rating is includes the following components: nurse communication, doctor communication, responsiveness of hospital staff, pain management, communication about medicines, discharge information and care transition.