CAROLINAS HEALTHCARE SYSTEM UNION
Acute Care Hospital in Monroe, NC 28110
CAROLINAS HEALTHCARE SYSTEM UNION PROFILE
Carolinas Healthcare System Union is an acute care hospital located in Monroe, NC 28110 that serves the Union county area. This facility is a public hospital with emergency services.
CAROLINAS HEALTHCARE SYSTEM UNION
600 Hospital DrMonroe, NC 28110
Phone: (704) 283-3100
Website
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Patient Survey Summary Rating Summary Star Rating
The summary star rating combines data from different aspects of the patient’s experience of care to make hospital comparison easier.
Average
ABOUT THIS PROVIDER
Hospital Type: Acute Care Hospitals What's an acute care hospital?An acute care hospital provides inpatient medical care, services related for surgery and medical services for short-term illnesses, acute medical conditions or injuries.
Hospital Owner: Government - Hospital District Or Authority
Electronic Lab Results: Yes Able to receive lab results electronically
The provider has the ability of receiving laboratory results through a certified Electronic Health Record (EHR) system as discrete searchable data.
Electronically Track Patients Visits: Yes Able to track patients’ lab results, tests, and referrals electronically between visits
The provider is capable of tracking lab tests, diagnostic studies, or patient referrals through a certified Electronic Health Record (EHR) system.
Outpatient Safe Surgery Checklist: Yes Safe surgery checklist use (outpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for outpatient surgical procedures.
General Surgery Registry: Yes General Surgery Registry
The provider participates in the general surgery registry. Registries provide hospitals with information necessary to help them improve the care they provide.
Nursing Care Registry: Yes Nursing care registry
The provider participates in the nursing care registry. This registry collects and analyzes information on nursing care topics, conditions, or procedures.
Inpatient Safe Surgery Checklist: Yes Safe surgery checklist use (inpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for inpatient surgical procedures.
Emergency Services: Yes Emergency Department
This hospital provides emergency services which might include acute medical care or trauma care.
PATIENT EXPERIENCE SUMMARY
The hospital patient survey at Carolinas Healthcare System Union is administered to a random sample of adult inpatients after discharge. The following are the results of some the survey’s five-star quality ratings.
Doctor Communication: GoodQuiet Rooms: Average
Cleanliness: Fair
Pain Management: Average
Discharge Information: Average
Patients Recommend this Hospital: Average
EMERGENCY ROOM WAIT TIMES
These performance measures at Carolinas Healthcare System Union show how rapidly emergency departments give recommended treatments known to get the best results for patients with certain common conditions. This information could help patients compare which hospitals provide the right care at the right time.
ER Wait Time: 28 minutes before being seen by a doctor.Discharge Time: 2 hours 14 minutes before being sent home.
Time Before Admission: 4 hours 21 minutes before being admitted to hospital.
Transfer Time: 1 hour 32 minutes admitted before being taken to room.
Broken Bones: 1 hour 4 minutes before receiving pain meds.
HOSPITAL HIGHLIGHTS
We have identified the following individual quality measures where Carolinas Healthcare System Union has better average ratings than other hospitals in North Carolina or where the hospital is performing better compared to national averages or benchmarks.
- Better performance for intestinal infections Better performance for intestinal infections
The provider has a better than the national benchmark performance for intestinal infections - Better performance with the effective use of thorax CT use of contrast material Better performance with the effective use of thorax CT use of contrast material
The provider's use of thorax CT use of contrast material is better and more effective compared to the average hospital rate in the state of NC. - Better performance with the effective use of simultaneous use of brain CT and sinus CT Better performance with the effective use of simultaneous use of brain CT and sinus CT
The provider's use of simultaneous use of brain CT and sinus CT is better and more effective compared to the average hospital rate in the state of NC. - Emergency Department: better performance with time before admission Emergency Department: better performance with time before admission
The provider's Emergency Department performance of 261 minutes for time before admission is better than the statewide average of 288 minutes in North Carolina. - Emergency Department: better performance with transfer time Emergency Department: better performance with transfer time
The provider's Emergency Department performance of 92 minutes for transfer time is better than the statewide average of 95 minutes in North Carolina. - Preventive Care: better performance with patients flu immunization Preventive Care: better performance with patients flu immunization
The provider's Preventive Care performance score of 98% for the quality measure patients flu immunization is better than the 96% average score of North Carolina. - Preventive Care: better performance with healthcare workers flu immunization Preventive Care: better performance with healthcare workers flu immunization
The provider's Preventive Care performance score of 96% for the quality measure healthcare workers flu immunization is better than the 94% average score of North Carolina. - Emergency Department: better performance with discharge time Emergency Department: better performance with discharge time
The provider's Emergency Department performance of 134 minutes for discharge time is better than the statewide average of 151 minutes in North Carolina. - Emergency Department: better performance with er waiting time Emergency Department: better performance with er waiting time
The provider's Emergency Department performance of 28 minutes for er waiting time is better than the statewide average of 30 minutes in North Carolina. - Emergency Department:
left without
being seen Emergency Department:
left without
being seen
The provider's Emergency Department performance score of 1% for the quality measure left without being seen is better than the 2% average score of North Carolina. - Heart Attack or Chest Pain: better performance with transfer time for acute coronary
intervention Heart Attack or Chest Pain: better performance with transfer time for acute coronary
intervention
The provider's Heart Attack or Chest Pain performance of 36 minutes for transfer time for acute coronary intervention is better than the statewide average of 46 minutes in North Carolina. - Heart Attack or Chest Pain: better performance with aspirin at arrival Heart Attack or Chest Pain: better performance with aspirin at arrival
The provider's Heart Attack or Chest Pain performance score of 99% for the quality measure aspirin at arrival is better than the 98% average score of North Carolina. - Heart Attack or Chest Pain: better performance with time to ecg Heart Attack or Chest Pain: better performance with time to ecg
The provider's Heart Attack or Chest Pain performance of 5 minutes for time to ecg is better than the statewide average of 8 minutes in North Carolina. - Pregnancy and Delivery Care: delivery scheduled too early Pregnancy and Delivery Care: delivery scheduled too early
The provider's Pregnancy and Delivery Care performance score of 1% for the quality measure delivery scheduled too early is better than the 2% average score of North Carolina. - Stroke Care: better performance with assessed for rehabilitation Stroke Care: better performance with assessed for rehabilitation
The provider's Stroke Care performance score of 100% for the quality measure assessed for rehabilitation is better than the 99% average score of North Carolina. - Stroke Care: better performance with irregular heartbeat with anticoagulation therapy Stroke Care: better performance with irregular heartbeat with anticoagulation therapy
The provider's Stroke Care performance score of 100% for the quality measure irregular heartbeat with anticoagulation therapy is better than the 96% average score of North Carolina. - Stroke Care: better performance with antithrombotic medication by day two Stroke Care: better performance with antithrombotic medication by day two
The provider's Stroke Care performance score of 100% for the quality measure antithrombotic medication by day two is better than the 99% average score of North Carolina. - Stroke Care: better performance with stroke education Stroke Care: better performance with stroke education
The provider's Stroke Care performance score of 97% for the quality measure stroke education is better than the 95% average score of North Carolina. - Blood Clot Prevention and Treatment: better performance with treatment to prevent blood clots Blood Clot Prevention and Treatment: better performance with treatment to prevent blood clots
The provider's Blood Clot Prevention and Treatment performance score of 99% for the quality measure treatment to prevent blood clots is better than the 95% average score of North Carolina. - Blood Clot Prevention and Treatment: better performance with icu treatment to prevent blood clots Blood Clot Prevention and Treatment: better performance with icu treatment to prevent blood clots
The provider's Blood Clot Prevention and Treatment performance score of 100% for the quality measure icu treatment to prevent blood clots is better than the 97% average score of North Carolina. - Blood Clot Prevention and Treatment: better performance with intravenous blood thinner Blood Clot Prevention and Treatment: better performance with intravenous blood thinner
The provider's Blood Clot Prevention and Treatment performance score of 100% for the quality measure intravenous blood thinner is better than the 99% average score of North Carolina.
NEARBY HOSPITALS
The following providers were found within a 30 mile range from this location.
| Hospital Name | Address | Emergency Services | Distance | |
|---|---|---|---|---|
| PRESBYTERIAN HOSPITAL MATTHEWS | 1500 Matthews Twnshp Prkwy Box 3310 Matthews, NC 28106 | Yes | 14.72 mi | Compare |
| CAROLINAS HEALTHCARE SYSTEM PINEVILLE | 10628 Park Rd Charlotte, NC 28210 | Yes | 21.34 mi | Compare |
| SPRINGS MEMORIAL HOSPITAL | 800 W Meeting St Lancaster, SC 29720 | Yes | 23.32 mi | Compare |
| CAROLINAS HEALTH CARE SYSTEM ANSON | 2301 Us Highway 74 West Wadesboro, NC 28170 | Yes | 23.41 mi | Compare |
| NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER | 200 Hawthorne Lane Box 33549 Charlotte, NC 28233 | Yes | 23.62 mi | Compare |
| CAROLINAS MEDICAL CENTER/BEHAV HEALTH | 1000 Blythe Blvd Charlotte, NC 28203 | Yes | 23.81 mi | Compare |
| CAROLINAS MED CTR-UNIVERSITY | 8800 North Tyron Street Charlotte, NC 28262 | Yes | 26.13 mi | Compare |
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