CHI HEALTH BERGAN MERCY
Acute Care Hospital in Omaha, NE 68124
CHI HEALTH BERGAN MERCY PROFILE
Chi Health Bergan Mercy is an acute care hospital located in Omaha, NE 68124 that serves the Douglas county area. This facility is a private non-profit hospital with emergency services.
CHI HEALTH BERGAN MERCY
7500 Mercy RdOmaha, NE 68124
Phone: (402) 398-6060
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Patient Survey Summary Rating Summary Star Rating
The summary star rating combines data from different aspects of the patient’s experience of care to make hospital comparison easier.
Good
ABOUT THIS PROVIDER
Hospital Type: Acute Care Hospitals What's an acute care hospital?An acute care hospital provides inpatient medical care, services related for surgery and medical services for short-term illnesses, acute medical conditions or injuries.
Hospital Owner: Voluntary Non-profit - Private
Electronic Lab Results: Yes Able to receive lab results electronically
The provider has the ability of receiving laboratory results through a certified Electronic Health Record (EHR) system as discrete searchable data.
Electronically Track Patients Visits: Yes Able to track patients’ lab results, tests, and referrals electronically between visits
The provider is capable of tracking lab tests, diagnostic studies, or patient referrals through a certified Electronic Health Record (EHR) system.
Outpatient Safe Surgery Checklist: Yes Safe surgery checklist use (outpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for outpatient surgical procedures.
Cardiac Surgery Registry: Yes Cardiac surgery registry
The provider participates in the cardiac surgery registry. Participation in this registry does not mean that the hospital is specialized or only provides this type of care. Registries provide hospitals with the information necessary to help them improve the care they provide.
Nursing Care Registry: Yes Nursing care registry
The provider participates in the nursing care registry. This registry collects and analyzes information on nursing care topics, conditions, or procedures.
Inpatient Safe Surgery Checklist: Yes Safe surgery checklist use (inpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for inpatient surgical procedures.
Emergency Services: Yes Emergency Department
This hospital provides emergency services which might include acute medical care or trauma care.
PATIENT EXPERIENCE SUMMARY
The hospital patient survey at Chi Health Bergan Mercy is administered to a random sample of adult inpatients after discharge. The following are the results of some the survey’s five-star quality ratings.
Doctor Communication: GoodQuiet Rooms: Good
Cleanliness: Average
Pain Management: Good
Discharge Information: Good
Patients Recommend this Hospital: Average
EMERGENCY ROOM WAIT TIMES
These performance measures at Chi Health Bergan Mercy show how rapidly emergency departments give recommended treatments known to get the best results for patients with certain common conditions. This information could help patients compare which hospitals provide the right care at the right time.
ER Wait Time: 13 minutes before being seen by a doctor.Discharge Time: 1 hour 48 minutes before being sent home.
Time Before Admission: 3 hours 6 minutes before being admitted to hospital.
Transfer Time: 1 hour 8 minutes admitted before being taken to room.
Broken Bones: 40 minutes before receiving pain meds.
HOSPITAL HIGHLIGHTS
We have identified the following individual quality measures where Chi Health Bergan Mercy has better average ratings than other hospitals in Nebraska or where the hospital is performing better compared to national averages or benchmarks.
- Lower rate of serious blood clots after surgery Lower rate of serious blood clots after surgery
Compared to the national average rate the provider has a lower rate of serious blood clots after surgery. - Lower rate of serious complications Lower rate of serious complications
Compared to the national average rate the provider has a lower rate of serious complications. - Better performance for bloodstream infections Better performance for bloodstream infections
The provider has a better than the national benchmark performance for bloodstream infections - Better performance for catheter urinary tract infections Better performance for catheter urinary tract infections
The provider has a better than the national benchmark performance for catheter urinary tract infections - Better performance for mrsa infections Better performance for mrsa infections
The provider has a better than the national benchmark performance for mrsa infections - Better performance with the effective use of abdomen CT use of contrast material Better performance with the effective use of abdomen CT use of contrast material
The provider's use of abdomen CT use of contrast material is better and more effective compared to the average hospital rate in the state of NE. - Better performance with the effective use of thorax CT use of contrast material Better performance with the effective use of thorax CT use of contrast material
The provider's use of thorax CT use of contrast material is better and more effective compared to the average hospital rate in the state of NE. - Emergency Department: better performance with time before admission Emergency Department: better performance with time before admission
The provider's Emergency Department performance of 186 minutes for time before admission is better than the statewide average of 205 minutes in Nebraska. - Emergency Department: better performance with transfer time Emergency Department: better performance with transfer time
The provider's Emergency Department performance of 68 minutes for transfer time is better than the statewide average of 74 minutes in Nebraska. - Heart Failure: better performance with evaluation of left ventricular function Heart Failure: better performance with evaluation of left ventricular function
The provider's Heart Failure performance score of 100% for the quality measure evaluation of left ventricular function is better than the 97% average score of Nebraska. - Preventive Care: better performance with patients flu immunization Preventive Care: better performance with patients flu immunization
The provider's Preventive Care performance score of 100% for the quality measure patients flu immunization is better than the 95% average score of Nebraska. - Preventive Care: better performance with healthcare workers flu immunization Preventive Care: better performance with healthcare workers flu immunization
The provider's Preventive Care performance score of 100% for the quality measure healthcare workers flu immunization is better than the 91% average score of Nebraska. - Emergency Department: better performance with discharge time Emergency Department: better performance with discharge time
The provider's Emergency Department performance of 108 minutes for discharge time is better than the statewide average of 131 minutes in Nebraska. - Emergency Department: better performance with er waiting time Emergency Department: better performance with er waiting time
The provider's Emergency Department performance of 13 minutes for er waiting time is better than the statewide average of 19 minutes in Nebraska. - Pneumonia: better performance with pneumonia patients given antibiotic(s) Pneumonia: better performance with pneumonia patients given antibiotic(s)
The provider's Pneumonia performance score of 100% for the quality measure pneumonia patients given antibiotic(s) is better than the 95% average score of Nebraska. - Surgical Care Improvement Project: better performance with beta-blocker prior to admission Surgical Care Improvement Project: better performance with beta-blocker prior to admission
The provider's Surgical Care Improvement Project performance score of 99% for the quality measure beta-blocker prior to admission is better than the 98% average score of Nebraska. - Surgical Care Improvement Project: better performance with antibiotic discontinued after 24 hours Surgical Care Improvement Project: better performance with antibiotic discontinued after 24 hours
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure antibiotic discontinued after 24 hours is better than the 98% average score of Nebraska. - Surgical Care Improvement Project: better performance with catheter removal Surgical Care Improvement Project: better performance with catheter removal
The provider's Surgical Care Improvement Project performance score of 99% for the quality measure catheter removal is better than the 98% average score of Nebraska. - Stroke Care: better performance with venous thromboembolism (vte) prophylaxis Stroke Care: better performance with venous thromboembolism (vte) prophylaxis
The provider's Stroke Care performance score of 99% for the quality measure venous thromboembolism (vte) prophylaxis is better than the 97% average score of Nebraska. - Stroke Care: better performance with assessed for rehabilitation Stroke Care: better performance with assessed for rehabilitation
The provider's Stroke Care performance score of 100% for the quality measure assessed for rehabilitation is better than the 99% average score of Nebraska. - Stroke Care: better performance with antithrombotic medication by day two Stroke Care: better performance with antithrombotic medication by day two
The provider's Stroke Care performance score of 100% for the quality measure antithrombotic medication by day two is better than the 99% average score of Nebraska. - Stroke Care: better performance with discharged on statin medication Stroke Care: better performance with discharged on statin medication
The provider's Stroke Care performance score of 99% for the quality measure discharged on statin medication is better than the 97% average score of Nebraska. - Stroke Care: better performance with stroke education Stroke Care: better performance with stroke education
The provider's Stroke Care performance score of 99% for the quality measure stroke education is better than the 92% average score of Nebraska. - Blood Clot Prevention and Treatment: better performance with anticoagulation
overlap therapy Blood Clot Prevention and Treatment: better performance with anticoagulation
overlap therapy
The provider's Blood Clot Prevention and Treatment performance score of 94% for the quality measure anticoagulation overlap therapy is better than the 92% average score of Nebraska. - Blood Clot Prevention and Treatment: better performance with intravenous blood thinner Blood Clot Prevention and Treatment: better performance with intravenous blood thinner
The provider's Blood Clot Prevention and Treatment performance score of 100% for the quality measure intravenous blood thinner is better than the 99% average score of Nebraska. - Blood Clot Prevention and Treatment: better performance with discharged with blood thinner Blood Clot Prevention and Treatment: better performance with discharged with blood thinner
The provider's Blood Clot Prevention and Treatment performance score of 98% for the quality measure discharged with blood thinner is better than the 93% average score of Nebraska.
NEARBY HOSPITALS
The following providers were found within a 30 mile range from this location.
| Hospital Name | Address | Emergency Services | Distance | |
|---|---|---|---|---|
| MIDWEST SURGICAL HOSPITAL LLC | 7915 Farnam Drive Omaha, NE 68114 | No | 1.32 mi | Compare |
| METHODIST HOSPITAL | 8303 Dodge St Omaha, NE 68114 | Yes | 1.42 mi | Compare |
| CHILDREN'S HOSPITAL & MEDICAL CENTER | 8200 Dodge St Omaha, NE 68114 | Yes | 1.56 mi | Compare |
| THE NEBRASKA MEDICAL CENTER DBA NEBRASKA MEDICINE | 987400 Nebraska Medical Center Omaha, NE 68198 | Yes | 2.96 mi | Compare |
| OMAHA VA MEDICAL CENTER - VA NEBRASKA WESTERN IOWA | 4101 Woolworth Avenue Omaha, NE 68105 | No | 3.02 mi | Compare |
| CHI HEALTH CREIGHTON UNIVERSITY MEDICAL CENTER | 601 North 30th St Omaha, NE 68131 | Yes | 4.37 mi | Compare |
| NEBRASKA ORTHOPAEDIC HOSPITAL | 2808 South 143rd Plz Omaha, NE 68144 | Yes | 5.46 mi | Compare |
| NEBRASKA SPINE HOSPITAL, LLC | P O Box 34400, 6901 North 72nd St, Ste 20300 Omaha, NE 68122 | No | 5.74 mi | Compare |
| CHI HEALTH IMMANUEL | 6901 North 72nd St Omaha, NE 68122 | Yes | 5.78 mi | Compare |
| CHI HEALTH MIDLANDS | 11111 South 84th St Papillion, NE 68046 | Yes | 7.13 mi | Compare |
| CHI HEALTH LAKESIDE | 16901 Lakeside Hills Ct Omaha, NE 68130 | Yes | 7.77 mi | Compare |
| BELLEVUE MEDICAL CENTER DBA NEBRASKA MEDICINE-BELL | 2500 Bellevue Medical Center Dr Bellevue, NE 68123 | Yes | 8.33 mi | Compare |
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