PERFORMANCE AT DICKENSON COMMUNITY HOSPITAL

Critical Access Hospital in Clintwood, VA 24228

Performance: Timely and Effective Care - Process of Care Measures

DICKENSON COMMUNITY HOSPITAL
312 Hospital Drive Clintwood, VA 24228
Phone: (276) 926-0300

The measures of timely and effective care at Dickenson Community Hospital show how rapidly patients received recommended treatments known to get the best results for certain medical conditions. The timely and effective care measures (also known as “process of care” measures) indicate the percentage of patients who received timely treatments for common conditions, serious medical conditions or surgical procedures. These quality measures only apply to patients for whom the recommended treatment would be appropriate.

The data and graphs below compare applicable quality measures with state and national averages. Notice that small differences between different hospitals wont necessary indicate a material difference in the real world.

Emergency Department Care

The emergency department quality measures comprise sample data of all hospitalized inpatients, regardless of diagnosis or clinical condition. The waiting times at different hospitals varies depending on the number of factors including: number of patients seen, staffing levels, hospital efficiency, admitting procedures and the availability of beds for admitted patients.

MeasureHospital AverageHow this Hospital Compares
ER Waiting Time10 minutes Measure: ER Waiting Time
This emergency department measure is based on a sample size of 275. Sample data was collected between 04/01/2014 and 03/31/2015

Average wait time patients spent in the emergency room before being seen by a doctor. [3]

A lower waiting time is better.

Discharge Time1 hour 28 minutes Measure: Discharge Time
This emergency department measure is based on a sample size of 220. Sample data was collected between 04/01/2014 and 03/31/2015

Average time discharged patients spent in the emergency room before being sent home. [3]

A lower discharge time is better.

Left Without Being Seen0% Measure: Left Without Being Seen
This emergency department measure is based on a sample size of 6787. Sample data was collected between 01/01/2013 and 12/31/2013

Percentage of emergency room patients who leave without being seen by a doctor.

A lower percentage is better.

ER VolumeLow (0 - 19,999 patients annually) Measure: ER Volume
Sample data was collected between 01/01/2013 and 12/31/2013

The Emergency Department Volume (EDV) measure is based on the volume of patients seen per year and is provided by the hospital for the Outpatient Quality Reporting Program.

  • Very High: values greater than 60,000 patients per year.
  • High: values ranging from 40,000 to 59,999 patients per year.
  • Medium: values ranging from 20,000 to 39,999 patients per year.
  • Low: Values below 19,999 patients per year.

Heart Attack Care

The heart attack quality measures show how often or how quickly hospitals follow the best practices for the treatment of heart attacks which scientific evidence suggests might get the best results for people with certain common heart conditions.

MeasureHospital AverageHow this Hospital Compares
Time to ECG0 Measure: Time to ECG
This heart attack or chest pain measure is based on a sample size of 33. Sample data was collected between 04/01/2014 and 03/31/2015

Average time from ER arrival to ECG for patients with chest pain or possible heart attack. [3]

A lower time to ECG is better.

Aspirin at Arrival100% Measure: Aspirin at Arrival
This heart attack or chest pain measure is based on a sample size of 31. Sample data was collected between 04/01/2014 and 03/31/2015

Percentage of patients with chest pain or possible heart attack who received aspirin within 24 hours of arrival or before being transferred out of the emergency department. [3]

A higher percentage is better.

Footnotes:
  • [3] Results are based on a shorter time period than required.