HALLMARK HEALTH SYSTEM
Acute Care Hospital in Melrose, MA 02176
HALLMARK HEALTH SYSTEM PROFILE
Hallmark Health System is an acute care hospital located in Melrose, MA 02176 that serves the Middlesex county area. This facility is a private non-profit hospital with emergency services.
HALLMARK HEALTH SYSTEM
585 Lebanon StreetMelrose, MA 02176
Phone: (781) 979-3000
Website
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Patient Survey Summary Rating Summary Star Rating
The summary star rating combines data from different aspects of the patient’s experience of care to make hospital comparison easier.
Average
ABOUT THIS PROVIDER
Hospital Type: Acute Care Hospitals What's an acute care hospital?An acute care hospital provides inpatient medical care, services related for surgery and medical services for short-term illnesses, acute medical conditions or injuries.
Hospital Owner: Voluntary Non-profit - Private
Electronic Lab Results: Yes Able to receive lab results electronically
The provider has the ability of receiving laboratory results through a certified Electronic Health Record (EHR) system as discrete searchable data.
Electronically Track Patients Visits: Yes Able to track patients’ lab results, tests, and referrals electronically between visits
The provider is capable of tracking lab tests, diagnostic studies, or patient referrals through a certified Electronic Health Record (EHR) system.
Outpatient Safe Surgery Checklist: Yes Safe surgery checklist use (outpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for outpatient surgical procedures.
Nursing Care Registry: Yes Nursing care registry
The provider participates in the nursing care registry. This registry collects and analyzes information on nursing care topics, conditions, or procedures.
Inpatient Safe Surgery Checklist: Yes Safe surgery checklist use (inpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for inpatient surgical procedures.
Emergency Services: Yes Emergency Department
This hospital provides emergency services which might include acute medical care or trauma care.
PATIENT EXPERIENCE SUMMARY
The hospital patient survey at Hallmark Health System is administered to a random sample of adult inpatients after discharge. The following are the results of some the survey’s five-star quality ratings.
Doctor Communication: AverageQuiet Rooms: Fair
Cleanliness: Fair
Pain Management: Average
Discharge Information: Good
Patients Recommend this Hospital: Average
EMERGENCY ROOM WAIT TIMES
These performance measures at Hallmark Health System show how rapidly emergency departments give recommended treatments known to get the best results for patients with certain common conditions. This information could help patients compare which hospitals provide the right care at the right time.
ER Wait Time: 44 minutes before being seen by a doctor.Discharge Time: 2 hours 56 minutes before being sent home.
Time Before Admission: 5 hours 38 minutes before being admitted to hospital.
Transfer Time: 2 hours admitted before being taken to room.
Broken Bones: 58 minutes before receiving pain meds.
HOSPITAL HIGHLIGHTS
We have identified the following individual quality measures where Hallmark Health System has better average ratings than other hospitals in Massachusetts or where the hospital is performing better compared to national averages or benchmarks.
- Better performance for catheter urinary tract infections in icu only Better performance for catheter urinary tract infections in icu only
The provider has a better than the national benchmark performance for catheter urinary tract infections in icu only - Better performance with the effective use of abdomen CT use of contrast material Better performance with the effective use of abdomen CT use of contrast material
The provider's use of abdomen CT use of contrast material is better and more effective compared to the average hospital rate in the state of MA. - Emergency Department: better performance with transfer time Emergency Department: better performance with transfer time
The provider's Emergency Department performance of 120 minutes for transfer time is better than the statewide average of 129 minutes in Massachusetts. - Preventive Care: better performance with patients flu immunization Preventive Care: better performance with patients flu immunization
The provider's Preventive Care performance score of 99% for the quality measure patients flu immunization is better than the 93% average score of Massachusetts. - Preventive Care: better performance with healthcare workers flu immunization Preventive Care: better performance with healthcare workers flu immunization
The provider's Preventive Care performance score of 91% for the quality measure healthcare workers flu immunization is better than the 88% average score of Massachusetts. - Emergency Department:
left without
being seen Emergency Department:
left without
being seen
The provider's Emergency Department performance score of 1% for the quality measure left without being seen is better than the 2% average score of Massachusetts. - Emergency Department: better performance with ct scan Emergency Department: better performance with ct scan
The provider's Emergency Department performance score of 92% for the quality measure ct scan is better than the 77% average score of Massachusetts. - Heart Attack or Chest Pain: better performance with aspirin at arrival Heart Attack or Chest Pain: better performance with aspirin at arrival
The provider's Heart Attack or Chest Pain performance score of 99% for the quality measure aspirin at arrival is better than the 97% average score of Massachusetts. - Pregnancy and Delivery Care: delivery scheduled too early Pregnancy and Delivery Care: delivery scheduled too early
The provider's Pregnancy and Delivery Care performance score of 0% for the quality measure delivery scheduled too early is better than the 2% average score of Massachusetts. - Surgical Care Improvement Project: better performance with antibiotic selection Surgical Care Improvement Project: better performance with antibiotic selection
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure antibiotic selection is better than the 99% average score of Massachusetts. - Surgical Care Improvement Project: better performance with catheter removal Surgical Care Improvement Project: better performance with catheter removal
The provider's Surgical Care Improvement Project performance score of 99% for the quality measure catheter removal is better than the 98% average score of Massachusetts. - Stroke Care: better performance with irregular heartbeat with anticoagulation therapy Stroke Care: better performance with irregular heartbeat with anticoagulation therapy
The provider's Stroke Care performance score of 100% for the quality measure irregular heartbeat with anticoagulation therapy is better than the 98% average score of Massachusetts. - Stroke Care: better performance with stroke education Stroke Care: better performance with stroke education
The provider's Stroke Care performance score of 98% for the quality measure stroke education is better than the 92% average score of Massachusetts. - Blood Clot Prevention and Treatment: better performance with anticoagulation
overlap therapy Blood Clot Prevention and Treatment: better performance with anticoagulation
overlap therapy
The provider's Blood Clot Prevention and Treatment performance score of 98% for the quality measure anticoagulation overlap therapy is better than the 97% average score of Massachusetts. - Blood Clot Prevention and Treatment: better performance with intravenous blood thinner Blood Clot Prevention and Treatment: better performance with intravenous blood thinner
The provider's Blood Clot Prevention and Treatment performance score of 100% for the quality measure intravenous blood thinner is better than the 99% average score of Massachusetts. - Blood Clot Prevention and Treatment: better performance with discharged with blood thinner Blood Clot Prevention and Treatment: better performance with discharged with blood thinner
The provider's Blood Clot Prevention and Treatment performance score of 98% for the quality measure discharged with blood thinner is better than the 89% average score of Massachusetts. - Blood Clot Prevention and Treatment: better performance with incidence of preventable blood clots Blood Clot Prevention and Treatment: better performance with incidence of preventable blood clots
The provider's Blood Clot Prevention and Treatment performance score of 15% for the quality measure incidence of preventable blood clots is better than the 4% average score of Massachusetts.
NEARBY HOSPITALS
The following providers were found within a 30 mile range from this location.
| Hospital Name | Address | Emergency Services | Distance | |
|---|---|---|---|---|
| WINCHESTER HOSPITAL | 41 Highland Avenue Winchester, MA 01890 | Yes | 2.8 mi | Compare |
| MOUNT AUBURN HOSPITAL | 330 Mount Auburn Street Cambridge, MA 02138 | Yes | 3.78 mi | Compare |
| CAMBRIDGE HEALTH ALLIANCE | 1493 Cambridge Street Cambridge, MA 02138 | Yes | 4.31 mi | Compare |
| MAYO CLINIC HEALTH SYSTEM - FAIRMONT | 800 Medical Center Drive, Po Box 800 Fairmont, MN 56031 | Yes | 4.45 mi | Compare |
| MASSACHUSETTS EYE AND EAR INFIRMARY | 243 Charles Street Boston, MA 02114 | Yes | 4.86 mi | Compare |
| MASSACHUSETTS GENERAL HOSPITAL | 55 Fruit Street Boston, MA 02114 | Yes | 4.88 mi | Compare |
| ST ELIZABETH'S MEDICAL CENTER | 736 Cambridge Street Brighton, MA 02135 | Yes | 5.65 mi | Compare |
| TUFTS MEDICAL CENTER | 800 Washington Street Boston, MA 02111 | Yes | 5.84 mi | Compare |
| BETH ISRAEL DEACONESS MEDICAL CENTER | 330 Brookline Avenue Boston, MA 02215 | Yes | 5.98 mi | Compare |
| BOSTON CHILDREN'S HOSPITAL | 300 Longwood Avenue Boston, MA 02115 | Yes | 6.15 mi | Compare |
| BRIGHAM AND WOMEN'S HOSPITAL | 75 Francis Street Boston, MA 02115 | Yes | 6.23 mi | Compare |
| LAHEY HOSPITAL & MEDICAL CENTER, BURLINGTON | 41 & 45 Mall Road Burlington, MA 01803 | Yes | 6.39 mi | Compare |
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