HILO MEDICAL CENTER
Acute Care Hospital in Hilo, HI 96720
HILO MEDICAL CENTER PROFILE
Hilo Medical Center is an acute care hospital located in Hilo, HI 96720 that serves the Hawaii county area. This facility is a public state hospital with emergency services.
HILO MEDICAL CENTER
1190 Waianuenue AvenueHilo, HI 96720
Phone: (808) 932-3000
Website
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Patient Survey Summary Rating Summary Star Rating
The summary star rating combines data from different aspects of the patient’s experience of care to make hospital comparison easier.
Average
ABOUT THIS PROVIDER
Hospital Type: Acute Care Hospitals What's an acute care hospital?An acute care hospital provides inpatient medical care, services related for surgery and medical services for short-term illnesses, acute medical conditions or injuries.
Hospital Owner: Government - State
Electronic Lab Results: Yes Able to receive lab results electronically
The provider has the ability of receiving laboratory results through a certified Electronic Health Record (EHR) system as discrete searchable data.
Electronically Track Patients Visits: Yes Able to track patients’ lab results, tests, and referrals electronically between visits
The provider is capable of tracking lab tests, diagnostic studies, or patient referrals through a certified Electronic Health Record (EHR) system.
Outpatient Safe Surgery Checklist: Yes Safe surgery checklist use (outpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for outpatient surgical procedures.
Inpatient Safe Surgery Checklist: Yes Safe surgery checklist use (inpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for inpatient surgical procedures.
Emergency Services: Yes Emergency Department
This hospital provides emergency services which might include acute medical care or trauma care.
The hospital patient survey at Hilo Medical Center is administered to a random sample of adult inpatients after discharge. The following are the results of some the survey’s five-star quality ratings.
Doctor Communication: AverageQuiet Rooms: Poor
Cleanliness: Good
Pain Management: Average
Discharge Information: Fair
Patients Recommend this Hospital: Average
These performance measures at Hilo Medical Center show how rapidly emergency departments give recommended treatments known to get the best results for patients with certain common conditions. This information could help patients compare which hospitals provide the right care at the right time.
ER Wait Time: 22 minutes before being seen by a doctor.Discharge Time: 2 hours 14 minutes before being sent home.
Time Before Admission: 5 hours 58 minutes before being admitted to hospital.
Transfer Time: 2 hours 38 minutes admitted before being taken to room.
Broken Bones: 52 minutes before receiving pain meds.
We have identified the following individual quality measures where Hilo Medical Center has better average ratings than other hospitals in Hawaii or where the hospital is performing better compared to national averages or benchmarks.
- Better performance for intestinal infections Better performance for intestinal infections
The provider has a better than the national benchmark performance for intestinal infections - Preventive Care: better performance with patients flu immunization Preventive Care: better performance with patients flu immunization
The provider's Preventive Care performance score of 98% for the quality measure patients flu immunization is better than the 96% average score of Hawaii. - Preventive Care: better performance with healthcare workers flu immunization Preventive Care: better performance with healthcare workers flu immunization
The provider's Preventive Care performance score of 76% for the quality measure healthcare workers flu immunization is better than the 73% average score of Hawaii. - Heart Attack or Chest Pain: better performance with aspirin at arrival Heart Attack or Chest Pain: better performance with aspirin at arrival
The provider's Heart Attack or Chest Pain performance score of 99% for the quality measure aspirin at arrival is better than the 98% average score of Hawaii. - Surgical Care Improvement Project: better performance with catheter removal Surgical Care Improvement Project: better performance with catheter removal
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure catheter removal is better than the 99% average score of Hawaii. - Stroke Care: better performance with venous thromboembolism (vte) prophylaxis Stroke Care: better performance with venous thromboembolism (vte) prophylaxis
The provider's Stroke Care performance score of 100% for the quality measure venous thromboembolism (vte) prophylaxis is better than the 99% average score of Hawaii. - Stroke Care: better performance with thrombolytic therapy Stroke Care: better performance with thrombolytic therapy
The provider's Stroke Care performance score of 94% for the quality measure thrombolytic therapy is better than the 87% average score of Hawaii. - Stroke Care: better performance with stroke education Stroke Care: better performance with stroke education
The provider's Stroke Care performance score of 97% for the quality measure stroke education is better than the 94% average score of Hawaii. - Blood Clot Prevention and Treatment: better performance with treatment to prevent blood clots Blood Clot Prevention and Treatment: better performance with treatment to prevent blood clots
The provider's Blood Clot Prevention and Treatment performance score of 99% for the quality measure treatment to prevent blood clots is better than the 95% average score of Hawaii. - Blood Clot Prevention and Treatment: better performance with icu treatment to prevent blood clots Blood Clot Prevention and Treatment: better performance with icu treatment to prevent blood clots
The provider's Blood Clot Prevention and Treatment performance score of 99% for the quality measure icu treatment to prevent blood clots is better than the 98% average score of Hawaii. - Blood Clot Prevention and Treatment: better performance with anticoagulation
overlap therapy Blood Clot Prevention and Treatment: better performance with anticoagulation
overlap therapy
The provider's Blood Clot Prevention and Treatment performance score of 100% for the quality measure anticoagulation overlap therapy is better than the 95% average score of Hawaii.
NEARBY HOSPITALS
Hospital Name | Address | Emergency Services | Distance | |
---|---|---|---|---|
NORTH HAWAII COMMUNITY HOSPITAL | 67 1125 Mamalahoa Highway Kamuela, HI 96743 | Yes | 41.57 mi | Compare |
KAU HOSPITAL | 1 Kamani Street Pahala, HI 96777 | Yes | 42.63 mi | Compare |
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