MEMORIAL HEALTHCARE SYSTEM, INC
Acute Care Hospital in Chattanooga, TN 37404
MEMORIAL HEALTHCARE SYSTEM, INC PROFILE
Memorial Healthcare System, Inc is an acute care hospital located in Chattanooga, TN 37404 that serves the Hamilton county area. This facility is a non-profit hospital with emergency services.
MEMORIAL HEALTHCARE SYSTEM, INC
2525 Desales AveChattanooga, TN 37404
Phone: (423) 495-2525
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Patient Survey Summary Rating Summary Star Rating
The summary star rating combines data from different aspects of the patient’s experience of care to make hospital comparison easier.
Good
ABOUT THIS PROVIDER
Hospital Type: Acute Care Hospitals What's an acute care hospital?An acute care hospital provides inpatient medical care, services related for surgery and medical services for short-term illnesses, acute medical conditions or injuries.
Hospital Owner: Voluntary Non-profit - Church
Outpatient Safe Surgery Checklist: Yes Safe surgery checklist use (outpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for outpatient surgical procedures.
Cardiac Surgery Registry: Yes Cardiac surgery registry
The provider participates in the cardiac surgery registry. Participation in this registry does not mean that the hospital is specialized or only provides this type of care. Registries provide hospitals with the information necessary to help them improve the care they provide.
General Surgery Registry: Yes General Surgery Registry
The provider participates in the general surgery registry. Registries provide hospitals with information necessary to help them improve the care they provide.
Nursing Care Registry: Yes Nursing care registry
The provider participates in the nursing care registry. This registry collects and analyzes information on nursing care topics, conditions, or procedures.
Inpatient Safe Surgery Checklist: Yes Safe surgery checklist use (inpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for inpatient surgical procedures.
Emergency Services: Yes Emergency Department
This hospital provides emergency services which might include acute medical care or trauma care.
PATIENT EXPERIENCE SUMMARY
The hospital patient survey at Memorial Healthcare System, Inc is administered to a random sample of adult inpatients after discharge. The following are the results of some the survey’s five-star quality ratings.
Doctor Communication: GoodQuiet Rooms: Good
Cleanliness: Average
Pain Management: Good
Discharge Information: Good
Patients Recommend this Hospital: Excellent
EMERGENCY ROOM WAIT TIMES
These performance measures at Memorial Healthcare System, Inc show how rapidly emergency departments give recommended treatments known to get the best results for patients with certain common conditions. This information could help patients compare which hospitals provide the right care at the right time.
ER Wait Time: 22 minutes before being seen by a doctor.Discharge Time: 2 hours 28 minutes before being sent home.
Time Before Admission: 5 hours 3 minutes before being admitted to hospital.
Transfer Time: 2 hours 33 minutes admitted before being taken to room.
Broken Bones: 1 hour 3 minutes before receiving pain meds.
HOSPITAL HIGHLIGHTS
We have identified the following individual quality measures where Memorial Healthcare System, Inc has better average ratings than other hospitals in Tennessee or where the hospital is performing better compared to national averages or benchmarks.
- Lower rate of rate of complications for hip/knee replacement patients Lower rate of rate of complications for hip/knee replacement patients
Compared to the national average rate the provider has a lower rate of complications for hip/knee replacement patients. - Lower rate of serious blood clots after surgery Lower rate of serious blood clots after surgery
Compared to the national average rate the provider has a lower rate of serious blood clots after surgery. - Better performance for bloodstream infections Better performance for bloodstream infections
The provider has a better than the national benchmark performance for bloodstream infections - Excellent Nurse Communication Rating Excellent Nurse Communication Rating
The provider's patient survey rating score for the quality measure nurse communication is excellent. - Excellent Overall Hospital Rating Excellent Overall Hospital Rating
The provider's patient survey rating score for the quality measure overall hospital is excellent. - Excellent Recommend Hospital Rating Excellent Recommend Hospital Rating
The provider's patient survey rating score for the quality measure recommend hospital is excellent. - Better performance for heart failure 30-day readmission rate Better performance for heart failure 30-day readmission rate
Compared to the national average rate the provider has a better performance for heart failure 30-day readmission rate. - Better performance for hip / total knee arthroplasty 30-day readmission rate Better performance for hip / total knee arthroplasty 30-day readmission rate
Compared to the national average rate the provider has a better performance for hip / total knee arthroplasty 30-day readmission rate. - Heart Attack or Chest Pain: better performance with pci within 90 minutes of arrival Heart Attack or Chest Pain: better performance with pci within 90 minutes of arrival
The provider's Heart Attack or Chest Pain performance score of 100% for the quality measure pci within 90 minutes of arrival is better than the 98% average score of Tennessee. - Heart Failure: better performance with evaluation of left ventricular function Heart Failure: better performance with evaluation of left ventricular function
The provider's Heart Failure performance score of 100% for the quality measure evaluation of left ventricular function is better than the 99% average score of Tennessee. - Preventive Care: better performance with patients flu immunization Preventive Care: better performance with patients flu immunization
The provider's Preventive Care performance score of 100% for the quality measure patients flu immunization is better than the 95% average score of Tennessee. - Preventive Care: better performance with healthcare workers flu immunization Preventive Care: better performance with healthcare workers flu immunization
The provider's Preventive Care performance score of 92% for the quality measure healthcare workers flu immunization is better than the 84% average score of Tennessee. - Emergency Department: better performance with er waiting time Emergency Department: better performance with er waiting time
The provider's Emergency Department performance of 22 minutes for er waiting time is better than the statewide average of 23 minutes in Tennessee. - Emergency Department:
left without
being seen Emergency Department:
left without
being seen
The provider's Emergency Department performance score of 1% for the quality measure left without being seen is better than the 2% average score of Tennessee. - Heart Attack or Chest Pain: better performance with transfer time for acute coronary
intervention Heart Attack or Chest Pain: better performance with transfer time for acute coronary
intervention
The provider's Heart Attack or Chest Pain performance of 37 minutes for transfer time for acute coronary intervention is better than the statewide average of 52 minutes in Tennessee. - Pneumonia: better performance with pneumonia patients given antibiotic(s) Pneumonia: better performance with pneumonia patients given antibiotic(s)
The provider's Pneumonia performance score of 100% for the quality measure pneumonia patients given antibiotic(s) is better than the 95% average score of Tennessee. - Surgical Care Improvement Project: better performance with beta-blocker prior to admission Surgical Care Improvement Project: better performance with beta-blocker prior to admission
The provider's Surgical Care Improvement Project performance score of 99% for the quality measure beta-blocker prior to admission is better than the 98% average score of Tennessee. - Surgical Care Improvement Project: better performance with antibiotic within 1 hour Surgical Care Improvement Project: better performance with antibiotic within 1 hour
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure antibiotic within 1 hour is better than the 99% average score of Tennessee. - Surgical Care Improvement Project: better performance with antibiotic selection Surgical Care Improvement Project: better performance with antibiotic selection
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure antibiotic selection is better than the 98% average score of Tennessee. - Surgical Care Improvement Project: better performance with antibiotic discontinued after 24 hours Surgical Care Improvement Project: better performance with antibiotic discontinued after 24 hours
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure antibiotic discontinued after 24 hours is better than the 98% average score of Tennessee. - Surgical Care Improvement Project: better performance with catheter removal Surgical Care Improvement Project: better performance with catheter removal
The provider's Surgical Care Improvement Project performance score of 99% for the quality measure catheter removal is better than the 97% average score of Tennessee. - Stroke Care: better performance with assessed for rehabilitation Stroke Care: better performance with assessed for rehabilitation
The provider's Stroke Care performance score of 100% for the quality measure assessed for rehabilitation is better than the 98% average score of Tennessee. - Stroke Care: better performance with discharged on antithrombotic therapy Stroke Care: better performance with discharged on antithrombotic therapy
The provider's Stroke Care performance score of 100% for the quality measure discharged on antithrombotic therapy is better than the 99% average score of Tennessee. - Stroke Care: better performance with irregular heartbeat with anticoagulation therapy Stroke Care: better performance with irregular heartbeat with anticoagulation therapy
The provider's Stroke Care performance score of 97% for the quality measure irregular heartbeat with anticoagulation therapy is better than the 96% average score of Tennessee. - Stroke Care: better performance with antithrombotic medication by day two Stroke Care: better performance with antithrombotic medication by day two
The provider's Stroke Care performance score of 99% for the quality measure antithrombotic medication by day two is better than the 98% average score of Tennessee. - Stroke Care: better performance with stroke education Stroke Care: better performance with stroke education
The provider's Stroke Care performance score of 99% for the quality measure stroke education is better than the 92% average score of Tennessee. - Blood Clot Prevention and Treatment: better performance with incidence of preventable blood clots Blood Clot Prevention and Treatment: better performance with incidence of preventable blood clots
The provider's Blood Clot Prevention and Treatment performance score of 17% for the quality measure incidence of preventable blood clots is better than the 6% average score of Tennessee.
NEARBY HOSPITALS
The following providers were found within a 30 mile range from this location.
| Hospital Name | Address | Emergency Services | Distance | |
|---|---|---|---|---|
| PARKRIDGE MEDICAL CENTER | 2333 Mccallie Ave Chattanooga, TN 37404 | Yes | 0.65 mi | Compare |
| ERLANGER MEDICAL CENTER | 975 E 3rd St Chattanooga, TN 37403 | Yes | 1.77 mi | Compare |
| HUTCHESON MEDICAL CENTER | 100 Gross Crescent Fort Oglethorpe, GA 30742 | Yes | 6.54 mi | Compare |
| HAMILTON MEDICAL CENTER | 1200 Memorial Drive Dalton, GA 30720 | Yes | 23.4 mi | Compare |
| TENNOVA HEALTHCARE-CLEVELAND | 2305 Chambliss Ave Nw Cleveland, TN 37311 | Yes | 24.08 mi | Compare |
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