MERCY HOSPITAL AND MEDICAL CENTER

Acute Care Hospital in Chicago, IL 60616

MERCY HOSPITAL AND MEDICAL CENTER PROFILE

Mercy Hospital And Medical Center is an acute care hospital located in Chicago, IL 60616 that serves the Cook county area. This facility is a private non-profit hospital with emergency services.

MERCY HOSPITAL AND MEDICAL CENTER

2525 S Michigan Ave
Chicago, IL 60616
Phone: (312) 567-2000
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Patient Survey Summary Rating Summary Star Rating
The summary star rating combines data from different aspects of the patient’s experience of care to make hospital comparison easier.

Fair

ABOUT THIS PROVIDER

Hospital Type: Acute Care Hospitals What's an acute care hospital?
An acute care hospital provides inpatient medical care, services related for surgery and medical services for short-term illnesses, acute medical conditions or injuries.

Hospital Owner: Voluntary Non-profit - Private

Multispecialty Surgical Registry: Yes Multispecialty surgical registry
The provider participates in the multispecialty surgical registry. Participants of this registry report one or any combination of three surgical measures elderly surgical outcomes, colectomy outcomes and lower-extremity bypass outcomes.

Electronic Lab Results: Yes Able to receive lab results electronically
The provider has the ability of receiving laboratory results through a certified Electronic Health Record (EHR) system as discrete searchable data.

Electronically Track Patients Visits: Yes Able to track patients’ lab results, tests, and referrals electronically between visits
The provider is capable of tracking lab tests, diagnostic studies, or patient referrals through a certified Electronic Health Record (EHR) system.

Outpatient Safe Surgery Checklist: Yes Safe surgery checklist use (outpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for outpatient surgical procedures.

Cardiac Surgery Registry: Yes Cardiac surgery registry
The provider participates in the cardiac surgery registry. Participation in this registry does not mean that the hospital is specialized or only provides this type of care. Registries provide hospitals with the information necessary to help them improve the care they provide.

General Surgery Registry: Yes General Surgery Registry
The provider participates in the general surgery registry. Registries provide hospitals with information necessary to help them improve the care they provide.

Inpatient Safe Surgery Checklist: Yes Safe surgery checklist use (inpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for inpatient surgical procedures.


Emergency Services: Yes Emergency Department
This hospital provides emergency services which might include acute medical care or trauma care.

PATIENT EXPERIENCE SUMMARY

The hospital patient survey at Mercy Hospital And Medical Center is administered to a random sample of adult inpatients after discharge. The following are the results of some the survey’s five-star quality ratings.

Doctor Communication: Average

Quiet Rooms: Average

Cleanliness: Fair

Pain Management: Fair

Discharge Information: Fair

Patients Recommend this Hospital: Fair

EMERGENCY ROOM WAIT TIMES

These performance measures at Mercy Hospital And Medical Center show how rapidly emergency departments give recommended treatments known to get the best results for patients with certain common conditions. This information could help patients compare which hospitals provide the right care at the right time.

ER Wait Time: 17 minutes before being seen by a doctor.

Discharge Time: 2 hours 59 minutes before being sent home.

Time Before Admission: 6 hours 4 minutes before being admitted to hospital.

Transfer Time: 3 hours 19 minutes admitted before being taken to room.

Broken Bones: 46 minutes before receiving pain meds.

HOSPITAL HIGHLIGHTS

We have identified the following individual quality measures where Mercy Hospital And Medical Center has better average ratings than other hospitals in Illinois or where the hospital is performing better compared to national averages or benchmarks.

NEARBY HOSPITALS

The following providers were found within a 30 mile range from this location.
Hospital Name Address Emergency Services Distance
UNIVERSITY OF ILLINOIS HOSPITAL1740 West Taylor St Suite 1400
Chicago, IL 60612
Yes2.98 miCompare
RUSH UNIVERSITY MEDICAL CENTER1653 West Congress Parkway
Chicago, IL 60612
Yes3.09 miCompare
PROVIDENT HOSPITAL OF CHICAGO500 E 51st St
Chicago, IL 60615
Yes3.23 miCompare
JOHN H STROGER JR HOSPITAL1901 W Harrison St
Chicago, IL 60612
Yes3.3 miCompare
NORTHWESTERN MEMORIAL HOSPITAL251 E Huron St
Chicago, IL 60611
Yes3.31 miCompare
JESSE BROWN VA MEDICAL CENTER - VA CHICAGO820 S Damen Street
Chicago, IL 60612
No3.33 miCompare
MT SINAI HOSPITAL MEDICAL CENTER15th Street At California
Chicago, IL 60608
Yes3.95 miCompare
SAINT ANTHONY HOSPITAL2875 West 19th Street
Chicago, IL 60623
Yes4 miCompare
THE UNIVERSITY OF CHICAGO MEDICAL CENTER5841 South Maryland
Chicago, IL 60637
Yes4.12 miCompare
ST BERNARD HOSPITAL326 W 64th St
Chicago, IL 60621
Yes4.73 miCompare
PRESENCE SAINTS MARY AND ELIZABETH MEDICAL CENTER2233 W Division St
Chicago, IL 60622
Yes5.01 miCompare
NORWEGIAN-AMERICAN HOSPITAL1044 N Francisco Ave
Chicago, IL 60622
Yes5.48 miCompare

What is Hospital Compare?

The information provided by the hospital compare program enables individuals, like you, with the opportunity to make an informed decision about which hospital you choose to provide your health care. An added benefit of Hospital Compare is that by informing the public and enabling them to make a decision about where they seek their health care, the scheme can also help to encourage hospitals, and the staff that work there, to improve the quality of care that they provide.

Hospital Care Data reflects the information provided by CMS in an friendly and intuitive format.