MERCY MEDICAL CENTER
Acute Care Hospital in Roseburg, OR 97471
MERCY MEDICAL CENTER PROFILE
Mercy Medical Center is an acute care hospital located in Roseburg, OR 97471 that serves the Douglas county area. This facility is a public hospital with emergency services.
MERCY MEDICAL CENTER
2700 Nw Stewart ParkwayRoseburg, OR 97471
Phone: (541) 673-0611
Website
Get Directions
Patient Survey Summary Rating Summary Star Rating
The summary star rating combines data from different aspects of the patient’s experience of care to make hospital comparison easier.
Fair
ABOUT THIS PROVIDER
Hospital Type: Acute Care Hospitals What's an acute care hospital?An acute care hospital provides inpatient medical care, services related for surgery and medical services for short-term illnesses, acute medical conditions or injuries.
Hospital Owner: Government - Hospital District Or Authority
Electronic Lab Results: Yes Able to receive lab results electronically
The provider has the ability of receiving laboratory results through a certified Electronic Health Record (EHR) system as discrete searchable data.
Outpatient Safe Surgery Checklist: Yes Safe surgery checklist use (outpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for outpatient surgical procedures.
Nursing Care Registry: Yes Nursing care registry
The provider participates in the nursing care registry. This registry collects and analyzes information on nursing care topics, conditions, or procedures.
Inpatient Safe Surgery Checklist: Yes Safe surgery checklist use (inpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for inpatient surgical procedures.
Emergency Services: Yes Emergency Department
This hospital provides emergency services which might include acute medical care or trauma care.
PATIENT EXPERIENCE SUMMARY
The hospital patient survey at Mercy Medical Center is administered to a random sample of adult inpatients after discharge. The following are the results of some the survey’s five-star quality ratings.
Doctor Communication: FairQuiet Rooms: Fair
Cleanliness: Fair
Pain Management: Average
Discharge Information: Average
Patients Recommend this Hospital: Fair
EMERGENCY ROOM WAIT TIMES
These performance measures at Mercy Medical Center show how rapidly emergency departments give recommended treatments known to get the best results for patients with certain common conditions. This information could help patients compare which hospitals provide the right care at the right time.
ER Wait Time: 24 minutes before being seen by a doctor.Discharge Time: 1 hour 53 minutes before being sent home.
Time Before Admission: 4 hours 7 minutes before being admitted to hospital.
Transfer Time: 1 hour 22 minutes admitted before being taken to room.
Broken Bones: 49 minutes before receiving pain meds.
HOSPITAL HIGHLIGHTS
We have identified the following individual quality measures where Mercy Medical Center has better average ratings than other hospitals in Oregon or where the hospital is performing better compared to national averages or benchmarks.
- Better performance with the effective use of thorax CT use of contrast material Better performance with the effective use of thorax CT use of contrast material
The provider's use of thorax CT use of contrast material is better and more effective compared to the average hospital rate in the state of OR. - Better performance with the effective use of cardiac imaging for preoperative risk assessment Better performance with the effective use of cardiac imaging for preoperative risk assessment
The provider's use of cardiac imaging for preoperative risk assessment is better and more effective compared to the average hospital rate in the state of OR. - Better performance with the effective use of simultaneous use of brain CT and sinus CT Better performance with the effective use of simultaneous use of brain CT and sinus CT
The provider's use of simultaneous use of brain CT and sinus CT is better and more effective compared to the average hospital rate in the state of OR. - Heart Attack or Chest Pain: better performance with pci within 90 minutes of arrival Heart Attack or Chest Pain: better performance with pci within 90 minutes of arrival
The provider's Heart Attack or Chest Pain performance score of 95% for the quality measure pci within 90 minutes of arrival is better than the 94% average score of Oregon. - Emergency Department: better performance with transfer time Emergency Department: better performance with transfer time
The provider's Emergency Department performance of 82 minutes for transfer time is better than the statewide average of 88 minutes in Oregon. - Heart Failure: better performance with evaluation of left ventricular function Heart Failure: better performance with evaluation of left ventricular function
The provider's Heart Failure performance score of 100% for the quality measure evaluation of left ventricular function is better than the 99% average score of Oregon. - Preventive Care: better performance with patients flu immunization Preventive Care: better performance with patients flu immunization
The provider's Preventive Care performance score of 97% for the quality measure patients flu immunization is better than the 90% average score of Oregon. - Emergency Department: better performance with discharge time Emergency Department: better performance with discharge time
The provider's Emergency Department performance of 113 minutes for discharge time is better than the statewide average of 145 minutes in Oregon. - Emergency Department: better performance with er waiting time Emergency Department: better performance with er waiting time
The provider's Emergency Department performance of 24 minutes for er waiting time is better than the statewide average of 30 minutes in Oregon. - Emergency Department:
left without
being seen Emergency Department:
left without
being seen
The provider's Emergency Department performance score of 1% for the quality measure left without being seen is better than the 2% average score of Oregon. - Emergency Department: better performance with ct scan Emergency Department: better performance with ct scan
The provider's Emergency Department performance score of 83% for the quality measure ct scan is better than the 52% average score of Oregon. - Pregnancy and Delivery Care: delivery scheduled too early Pregnancy and Delivery Care: delivery scheduled too early
The provider's Pregnancy and Delivery Care performance score of 2% for the quality measure delivery scheduled too early is better than the 3% average score of Oregon. - Pneumonia: better performance with pneumonia patients given antibiotic(s) Pneumonia: better performance with pneumonia patients given antibiotic(s)
The provider's Pneumonia performance score of 99% for the quality measure pneumonia patients given antibiotic(s) is better than the 97% average score of Oregon. - Surgical Care Improvement Project: better performance with antibiotic within 1 hour Surgical Care Improvement Project: better performance with antibiotic within 1 hour
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure antibiotic within 1 hour is better than the 98% average score of Oregon. - Surgical Care Improvement Project: better performance with antibiotic selection Surgical Care Improvement Project: better performance with antibiotic selection
The provider's Surgical Care Improvement Project performance score of 99% for the quality measure antibiotic selection is better than the 98% average score of Oregon. - Surgical Care Improvement Project: better performance with antibiotic discontinued after 24 hours Surgical Care Improvement Project: better performance with antibiotic discontinued after 24 hours
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure antibiotic discontinued after 24 hours is better than the 98% average score of Oregon. - Surgical Care Improvement Project: better performance with catheter removal Surgical Care Improvement Project: better performance with catheter removal
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure catheter removal is better than the 98% average score of Oregon. - Stroke Care: better performance with irregular heartbeat with anticoagulation therapy Stroke Care: better performance with irregular heartbeat with anticoagulation therapy
The provider's Stroke Care performance score of 100% for the quality measure irregular heartbeat with anticoagulation therapy is better than the 97% average score of Oregon. - Blood Clot Prevention and Treatment: better performance with icu treatment to prevent blood clots Blood Clot Prevention and Treatment: better performance with icu treatment to prevent blood clots
The provider's Blood Clot Prevention and Treatment performance score of 94% for the quality measure icu treatment to prevent blood clots is better than the 93% average score of Oregon. - Blood Clot Prevention and Treatment: better performance with anticoagulation
overlap therapy Blood Clot Prevention and Treatment: better performance with anticoagulation
overlap therapy
The provider's Blood Clot Prevention and Treatment performance score of 99% for the quality measure anticoagulation overlap therapy is better than the 96% average score of Oregon.
NEARBY HOSPITALS
The following providers were found within a 60 mile range from this location.
| Hospital Name | Address | Emergency Services | Distance | |
|---|---|---|---|---|
| VA ROSEBURG HEALTHCARE SYSTEM | 913 Nw Garden Valley Blvd. Roseburg, OR 97470 | No | 1.22 mi | Compare |
| DHHS USPHS INDIAN HEALTH SERVICES | Exit #102 Off I-40 1/2 Mile South San Fidel, NM 87049 | Yes | 12.37 mi | Compare |
| COQUILLE VALLEY HOSPITAL DISTRICT | 940 East 5th Street Coquille, OR 97423 | Yes | 41.28 mi | Compare |
| PEACEHEALTH COTTAGE GROVE COMMUNITY MEDICAL CENTER | 1515 Village Drive Cottage Grove, OR 97424 | Yes | 42.14 mi | Compare |
| BAY AREA HOSPITAL | 1775 Thompson Road Coos Bay, OR 97420 | Yes | 44.78 mi | Compare |
| LOWER UMPQUA HOSPITAL DISTRICT | 600 Ranch Road Reedsport, OR 97467 | Yes | 49.78 mi | Compare |
What is Hospital Compare?
The information provided by the hospital compare program enables individuals, like you, with the opportunity to make an informed decision about which hospital you choose to provide your health care. An added benefit of Hospital Compare is that by informing the public and enabling them to make a decision about where they seek their health care, the scheme can also help to encourage hospitals, and the staff that work there, to improve the quality of care that they provide.
Hospital Care Data reflects the information provided by CMS in an friendly and intuitive format.