NEW HANOVER REGIONAL MEDICAL CENTER
Acute Care Hospital in Wilmington, NC 28402
NEW HANOVER REGIONAL MEDICAL CENTER PROFILE
New Hanover Regional Medical Center is an acute care hospital located in Wilmington, NC 28402 that serves the New Hanover county area. This facility is a public hospital with emergency services.
NEW HANOVER REGIONAL MEDICAL CENTER
2131 S 17th St Box 9000Wilmington, NC 28402
Phone: (910) 343-7000
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Patient Survey Summary Rating Summary Star Rating
The summary star rating combines data from different aspects of the patient’s experience of care to make hospital comparison easier.
Good
ABOUT THIS PROVIDER
Hospital Type: Acute Care Hospitals What's an acute care hospital?An acute care hospital provides inpatient medical care, services related for surgery and medical services for short-term illnesses, acute medical conditions or injuries.
Hospital Owner: Government - Local
Electronic Lab Results: Yes Able to receive lab results electronically
The provider has the ability of receiving laboratory results through a certified Electronic Health Record (EHR) system as discrete searchable data.
Electronically Track Patients Visits: Yes Able to track patients’ lab results, tests, and referrals electronically between visits
The provider is capable of tracking lab tests, diagnostic studies, or patient referrals through a certified Electronic Health Record (EHR) system.
Outpatient Safe Surgery Checklist: Yes Safe surgery checklist use (outpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for outpatient surgical procedures.
Cardiac Surgery Registry: Yes Cardiac surgery registry
The provider participates in the cardiac surgery registry. Participation in this registry does not mean that the hospital is specialized or only provides this type of care. Registries provide hospitals with the information necessary to help them improve the care they provide.
General Surgery Registry: Yes General Surgery Registry
The provider participates in the general surgery registry. Registries provide hospitals with information necessary to help them improve the care they provide.
Nursing Care Registry: Yes Nursing care registry
The provider participates in the nursing care registry. This registry collects and analyzes information on nursing care topics, conditions, or procedures.
Inpatient Safe Surgery Checklist: Yes Safe surgery checklist use (inpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for inpatient surgical procedures.
Emergency Services: Yes Emergency Department
This hospital provides emergency services which might include acute medical care or trauma care.
The hospital patient survey at New Hanover Regional Medical Center is administered to a random sample of adult inpatients after discharge. The following are the results of some the survey’s five-star quality ratings.
Doctor Communication: AverageQuiet Rooms: Good
Cleanliness: Good
Pain Management: Good
Discharge Information: Average
Patients Recommend this Hospital: Good
These performance measures at New Hanover Regional Medical Center show how rapidly emergency departments give recommended treatments known to get the best results for patients with certain common conditions. This information could help patients compare which hospitals provide the right care at the right time.
ER Wait Time: 1 hour 14 minutes before being seen by a doctor.Discharge Time: 2 hours 49 minutes before being sent home.
Time Before Admission: 5 hours 38 minutes before being admitted to hospital.
Transfer Time: 2 hours 43 minutes admitted before being taken to room.
Broken Bones: 1 hour 23 minutes before receiving pain meds.
We have identified the following individual quality measures where New Hanover Regional Medical Center has better average ratings than other hospitals in North Carolina or where the hospital is performing better compared to national averages or benchmarks.
- Better performance for bloodstream infections Better performance for bloodstream infections
The provider has a better than the national benchmark performance for bloodstream infections - Better performance for bloodstream infections in icu only Better performance for bloodstream infections in icu only
The provider has a better than the national benchmark performance for bloodstream infections in icu only - Better performance for catheter urinary tract infections in icu only Better performance for catheter urinary tract infections in icu only
The provider has a better than the national benchmark performance for catheter urinary tract infections in icu only - Better performance for infection from colon surgery Better performance for infection from colon surgery
The provider has a better than the national benchmark performance for infection from colon surgery - Better performance for infection from hysterectomy Better performance for infection from hysterectomy
The provider has a better than the national benchmark performance for infection from hysterectomy - Better performance with the effective use of cardiac imaging for preoperative risk assessment Better performance with the effective use of cardiac imaging for preoperative risk assessment
The provider's use of cardiac imaging for preoperative risk assessment is better and more effective compared to the average hospital rate in the state of NC. - Heart Attack or Chest Pain: better performance with pci within 90 minutes of arrival Heart Attack or Chest Pain: better performance with pci within 90 minutes of arrival
The provider's Heart Attack or Chest Pain performance score of 100% for the quality measure pci within 90 minutes of arrival is better than the 98% average score of North Carolina. - Preventive Care: better performance with healthcare workers flu immunization Preventive Care: better performance with healthcare workers flu immunization
The provider's Preventive Care performance score of 99% for the quality measure healthcare workers flu immunization is better than the 94% average score of North Carolina. - Pneumonia: better performance with pneumonia patients given antibiotic(s) Pneumonia: better performance with pneumonia patients given antibiotic(s)
The provider's Pneumonia performance score of 100% for the quality measure pneumonia patients given antibiotic(s) is better than the 98% average score of North Carolina. - Surgical Care Improvement Project: better performance with beta-blocker prior to admission Surgical Care Improvement Project: better performance with beta-blocker prior to admission
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure beta-blocker prior to admission is better than the 99% average score of North Carolina. - Surgical Care Improvement Project: better performance with antibiotic within 1 hour Surgical Care Improvement Project: better performance with antibiotic within 1 hour
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure antibiotic within 1 hour is better than the 99% average score of North Carolina. - Surgical Care Improvement Project: better performance with antibiotic discontinued after 24 hours Surgical Care Improvement Project: better performance with antibiotic discontinued after 24 hours
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure antibiotic discontinued after 24 hours is better than the 99% average score of North Carolina. - Stroke Care: better performance with irregular heartbeat with anticoagulation therapy Stroke Care: better performance with irregular heartbeat with anticoagulation therapy
The provider's Stroke Care performance score of 98% for the quality measure irregular heartbeat with anticoagulation therapy is better than the 96% average score of North Carolina. - Stroke Care: better performance with thrombolytic therapy Stroke Care: better performance with thrombolytic therapy
The provider's Stroke Care performance score of 88% for the quality measure thrombolytic therapy is better than the 84% average score of North Carolina. - Stroke Care: better performance with discharged on statin medication Stroke Care: better performance with discharged on statin medication
The provider's Stroke Care performance score of 99% for the quality measure discharged on statin medication is better than the 98% average score of North Carolina. - Blood Clot Prevention and Treatment: better performance with anticoagulation
overlap therapy Blood Clot Prevention and Treatment: better performance with anticoagulation
overlap therapy
The provider's Blood Clot Prevention and Treatment performance score of 99% for the quality measure anticoagulation overlap therapy is better than the 96% average score of North Carolina.
NEARBY HOSPITALS
Hospital Name | Address | Emergency Services | Distance | |
---|---|---|---|---|
WILMINGTON TREATMENT CENTER | 2520 Troy Drive Wilmington, NC 28401 | No | 0.84 mi | Compare |
J ARTHUR DOSHER MEMORIAL HOSPITAL | 924 Howe St Southport, NC 28461 | Yes | 19.86 mi | Compare |
NOVANT HEALTH BRUNSWICK MEDICAL CENTER | 1 Medical Center Dr Po Box 139 Supply, NC 28462 | Yes | 22.82 mi | Compare |
PENDER MEMORIAL HOSPITAL | 507 E Fremont St Burgaw, NC 28425 | Yes | 23.8 mi | Compare |
COLUMBUS REGIONAL HEALTHCARE SYSTEM | 500 Jefferson St Whiteville, NC 28472 | Yes | 45.14 mi | Compare |
CAPE FEAR VALLEY-BLADEN COUNTY HOSPITAL | 501 South Poplar Street Elizabethtown, NC 28337 | Yes | 48.63 mi | Compare |
ONSLOW MEMORIAL HOSPITAL | 317 Western Boulevard Jacksonville, NC 28540 | Yes | 49.09 mi | Compare |
VIDANT DUPLIN HOSPITAL | 401 N Main St Kenansville, NC 28349 | Yes | 52.4 mi | Compare |
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