PEACEHEALTH KETCHIKAN MEDICAL CENTER
Critical Access Hospital in Ketchikan, AK 99901
PEACEHEALTH KETCHIKAN MEDICAL CENTER PROFILE
Peacehealth Ketchikan Medical Center is a critical access hospital located in Ketchikan, AK 99901 that serves the Ketchikan Gateway county area. This facility is a non-profit hospital with emergency services.
PEACEHEALTH KETCHIKAN MEDICAL CENTER
3100 Tongass AvenueKetchikan, AK 99901
Phone: (907) 225-5171
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Patient Survey Summary Rating Summary Star Rating
The summary star rating combines data from different aspects of the patient’s experience of care to make hospital comparison easier.
Good
ABOUT THIS PROVIDER
Hospital Type: Critical Access Hospitals What's a critical access hospital?A critical access hospital is a small facility that provides outpatient and inpatient services on a limited basis, usually to people in rural areas.
Hospital Owner: Voluntary Non-profit - Church
Electronic Lab Results: Yes Able to receive lab results electronically
The provider has the ability of receiving laboratory results through a certified Electronic Health Record (EHR) system as discrete searchable data.
Electronically Track Patients Visits: Yes Able to track patients’ lab results, tests, and referrals electronically between visits
The provider is capable of tracking lab tests, diagnostic studies, or patient referrals through a certified Electronic Health Record (EHR) system.
Outpatient Safe Surgery Checklist: Yes Safe surgery checklist use (outpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for outpatient surgical procedures.
Inpatient Safe Surgery Checklist: Yes Safe surgery checklist use (inpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for inpatient surgical procedures.
Emergency Services: Yes Emergency Department
This hospital provides emergency services which might include acute medical care or trauma care.
PATIENT EXPERIENCE SUMMARY
The hospital patient survey at Peacehealth Ketchikan Medical Center is administered to a random sample of adult inpatients after discharge. The following are the results of some the survey’s five-star quality ratings.
Doctor Communication: ExcellentQuiet Rooms: Average
Cleanliness: Average
Pain Management: Good
Discharge Information: Good
Patients Recommend this Hospital: Good
EMERGENCY ROOM WAIT TIMES
These performance measures at Peacehealth Ketchikan Medical Center show how rapidly emergency departments give recommended treatments known to get the best results for patients with certain common conditions. This information could help patients compare which hospitals provide the right care at the right time.
ER Wait Time: 33 minutes before being seen by a doctor.Discharge Time: 2 hours 28 minutes before being sent home.
Time Before Admission: 4 hours 29 minutes before being admitted to hospital.
Transfer Time: 2 hours 50 minutes admitted before being taken to room.
Broken Bones: 0 hours 59 minutes before receiving pain meds.
HOSPITAL HIGHLIGHTS
We have identified the following individual quality measures where Peacehealth Ketchikan Medical Center has better average ratings than other hospitals in Alaska or where the hospital is performing better compared to national averages or benchmarks.
- Better performance for intestinal infections Better performance for intestinal infections
The provider has a better than the national benchmark performance for intestinal infections - Excellent Doctor Communication Rating Excellent Doctor Communication Rating
The provider's patient survey rating score for the quality measure doctor communication is excellent. - Better performance with the effective use of thorax CT use of contrast material Better performance with the effective use of thorax CT use of contrast material
The provider's use of thorax CT use of contrast material is better and more effective compared to the average hospital rate in the state of AK. - Emergency Department: better performance with time before admission Emergency Department: better performance with time before admission
The provider's Emergency Department performance of 269 minutes for time before admission is better than the statewide average of 284 minutes in Alaska. - Preventive Care: better performance with patients flu immunization Preventive Care: better performance with patients flu immunization
The provider's Preventive Care performance score of 89% for the quality measure patients flu immunization is better than the 87% average score of Alaska. - Preventive Care: better performance with healthcare workers flu immunization Preventive Care: better performance with healthcare workers flu immunization
The provider's Preventive Care performance score of 89% for the quality measure healthcare workers flu immunization is better than the 71% average score of Alaska. - Heart Attack or Chest Pain: better performance with time to ecg Heart Attack or Chest Pain: better performance with time to ecg
The provider's Heart Attack or Chest Pain performance of 5 minutes for time to ecg is better than the statewide average of 8 minutes in Alaska. - Pregnancy and Delivery Care: delivery scheduled too early Pregnancy and Delivery Care: delivery scheduled too early
The provider's Pregnancy and Delivery Care performance score of 0% for the quality measure delivery scheduled too early is better than the 1% average score of Alaska. - Surgical Care Improvement Project: better performance with antibiotic within 1 hour Surgical Care Improvement Project: better performance with antibiotic within 1 hour
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure antibiotic within 1 hour is better than the 98% average score of Alaska. - Surgical Care Improvement Project: better performance with antibiotic selection Surgical Care Improvement Project: better performance with antibiotic selection
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure antibiotic selection is better than the 98% average score of Alaska. - Surgical Care Improvement Project: better performance with antibiotic discontinued after 24 hours Surgical Care Improvement Project: better performance with antibiotic discontinued after 24 hours
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure antibiotic discontinued after 24 hours is better than the 98% average score of Alaska. - Surgical Care Improvement Project: better performance with catheter removal Surgical Care Improvement Project: better performance with catheter removal
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure catheter removal is better than the 98% average score of Alaska. - Surgical Care Improvement Project: better performance with vte prophylaxis Surgical Care Improvement Project: better performance with vte prophylaxis
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure vte prophylaxis is better than the 99% average score of Alaska. - Blood Clot Prevention and Treatment: better performance with treatment to prevent blood clots Blood Clot Prevention and Treatment: better performance with treatment to prevent blood clots
The provider's Blood Clot Prevention and Treatment performance score of 94% for the quality measure treatment to prevent blood clots is better than the 89% average score of Alaska.
NEARBY HOSPITALS
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