PLATEAU MEDICAL CENTER
Critical Access Hospital in Oak Hill, WV 25901
PLATEAU MEDICAL CENTER PROFILE
Plateau Medical Center is a critical access hospital located in Oak Hill, WV 25901 that serves the Fayette county area. This facility is a proprietary hospital with emergency services.
PLATEAU MEDICAL CENTER
430 Main Street, WestOak Hill, WV 25901
Phone: (304) 469-8600
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Patient Survey Summary Rating Summary Star Rating
The summary star rating combines data from different aspects of the patient’s experience of care to make hospital comparison easier.
Good
ABOUT THIS PROVIDER
Hospital Type: Critical Access Hospitals What's a critical access hospital?A critical access hospital is a small facility that provides outpatient and inpatient services on a limited basis, usually to people in rural areas.
Hospital Owner: Proprietary
Electronic Lab Results: Yes Able to receive lab results electronically
The provider has the ability of receiving laboratory results through a certified Electronic Health Record (EHR) system as discrete searchable data.
Electronically Track Patients Visits: Yes Able to track patients’ lab results, tests, and referrals electronically between visits
The provider is capable of tracking lab tests, diagnostic studies, or patient referrals through a certified Electronic Health Record (EHR) system.
Outpatient Safe Surgery Checklist: Yes Safe surgery checklist use (outpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for outpatient surgical procedures.
Inpatient Safe Surgery Checklist: Yes Safe surgery checklist use (inpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for inpatient surgical procedures.
Emergency Services: Yes Emergency Department
This hospital provides emergency services which might include acute medical care or trauma care.
PATIENT EXPERIENCE SUMMARY
The hospital patient survey at Plateau Medical Center is administered to a random sample of adult inpatients after discharge. The following are the results of some the survey’s five-star quality ratings.
Doctor Communication: ExcellentQuiet Rooms: Good
Cleanliness: Average
Pain Management: Good
Discharge Information: Average
Patients Recommend this Hospital: Good
EMERGENCY ROOM WAIT TIMES
These performance measures at Plateau Medical Center show how rapidly emergency departments give recommended treatments known to get the best results for patients with certain common conditions. This information could help patients compare which hospitals provide the right care at the right time.
ER Wait Time: 18 minutes before being seen by a doctor.Discharge Time: 2 hours 7 minutes before being sent home.
Time Before Admission: 3 hours 55 minutes before being admitted to hospital.
Transfer Time: 1 hour 19 minutes admitted before being taken to room.
Broken Bones: 1 hour 7 minutes before receiving pain meds.
HOSPITAL HIGHLIGHTS
We have identified the following individual quality measures where Plateau Medical Center has better average ratings than other hospitals in West Virginia or where the hospital is performing better compared to national averages or benchmarks.
- Excellent Nurse Communication Rating Excellent Nurse Communication Rating
The provider's patient survey rating score for the quality measure nurse communication is excellent. - Excellent Doctor Communication Rating Excellent Doctor Communication Rating
The provider's patient survey rating score for the quality measure doctor communication is excellent. - Excellent Overall Hospital Rating Excellent Overall Hospital Rating
The provider's patient survey rating score for the quality measure overall hospital is excellent. - Better performance with the effective use of abdomen CT use of contrast material Better performance with the effective use of abdomen CT use of contrast material
The provider's use of abdomen CT use of contrast material is better and more effective compared to the average hospital rate in the state of WV. - Better performance with the effective use of thorax CT use of contrast material Better performance with the effective use of thorax CT use of contrast material
The provider's use of thorax CT use of contrast material is better and more effective compared to the average hospital rate in the state of WV. - Better performance with the effective use of simultaneous use of brain CT and sinus CT Better performance with the effective use of simultaneous use of brain CT and sinus CT
The provider's use of simultaneous use of brain CT and sinus CT is better and more effective compared to the average hospital rate in the state of WV. - Emergency Department: better performance with time before admission Emergency Department: better performance with time before admission
The provider's Emergency Department performance of 235 minutes for time before admission is better than the statewide average of 267 minutes in West Virginia. - Heart Failure: better performance with evaluation of left ventricular function Heart Failure: better performance with evaluation of left ventricular function
The provider's Heart Failure performance score of 100% for the quality measure evaluation of left ventricular function is better than the 99% average score of West Virginia. - Preventive Care: better performance with patients flu immunization Preventive Care: better performance with patients flu immunization
The provider's Preventive Care performance score of 98% for the quality measure patients flu immunization is better than the 96% average score of West Virginia. - Preventive Care: better performance with healthcare workers flu immunization Preventive Care: better performance with healthcare workers flu immunization
The provider's Preventive Care performance score of 84% for the quality measure healthcare workers flu immunization is better than the 81% average score of West Virginia. - Emergency Department: better performance with discharge time Emergency Department: better performance with discharge time
The provider's Emergency Department performance of 127 minutes for discharge time is better than the statewide average of 147 minutes in West Virginia. - Emergency Department: better performance with er waiting time Emergency Department: better performance with er waiting time
The provider's Emergency Department performance of 18 minutes for er waiting time is better than the statewide average of 27 minutes in West Virginia. - Emergency Department: better performance with ct scan Emergency Department: better performance with ct scan
The provider's Emergency Department performance score of 93% for the quality measure ct scan is better than the 61% average score of West Virginia. - Heart Attack or Chest Pain: better performance with aspirin at arrival Heart Attack or Chest Pain: better performance with aspirin at arrival
The provider's Heart Attack or Chest Pain performance score of 100% for the quality measure aspirin at arrival is better than the 97% average score of West Virginia. - Surgical Care Improvement Project: better performance with beta-blocker prior to admission Surgical Care Improvement Project: better performance with beta-blocker prior to admission
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure beta-blocker prior to admission is better than the 99% average score of West Virginia. - Surgical Care Improvement Project: better performance with antibiotic within 1 hour Surgical Care Improvement Project: better performance with antibiotic within 1 hour
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure antibiotic within 1 hour is better than the 99% average score of West Virginia. - Surgical Care Improvement Project: better performance with antibiotic selection Surgical Care Improvement Project: better performance with antibiotic selection
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure antibiotic selection is better than the 99% average score of West Virginia. - Surgical Care Improvement Project: better performance with antibiotic discontinued after 24 hours Surgical Care Improvement Project: better performance with antibiotic discontinued after 24 hours
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure antibiotic discontinued after 24 hours is better than the 98% average score of West Virginia. - Stroke Care: better performance with venous thromboembolism (vte) prophylaxis Stroke Care: better performance with venous thromboembolism (vte) prophylaxis
The provider's Stroke Care performance score of 100% for the quality measure venous thromboembolism (vte) prophylaxis is better than the 96% average score of West Virginia. - Blood Clot Prevention and Treatment: better performance with treatment to prevent blood clots Blood Clot Prevention and Treatment: better performance with treatment to prevent blood clots
The provider's Blood Clot Prevention and Treatment performance score of 97% for the quality measure treatment to prevent blood clots is better than the 90% average score of West Virginia. - Blood Clot Prevention and Treatment: better performance with icu treatment to prevent blood clots Blood Clot Prevention and Treatment: better performance with icu treatment to prevent blood clots
The provider's Blood Clot Prevention and Treatment performance score of 97% for the quality measure icu treatment to prevent blood clots is better than the 95% average score of West Virginia. - Blood Clot Prevention and Treatment: better performance with anticoagulation
overlap therapy Blood Clot Prevention and Treatment: better performance with anticoagulation
overlap therapy
The provider's Blood Clot Prevention and Treatment performance score of 95% for the quality measure anticoagulation overlap therapy is better than the 92% average score of West Virginia.
NEARBY HOSPITALS
The following providers were found within a 60 mile range from this location.
| Hospital Name | Address | Emergency Services | Distance | |
|---|---|---|---|---|
| BECKLEY ARH HOSPITAL | 306 Stanaford Road Beckley, WV 25801 | Yes | 11.94 mi | Compare |
| RALEIGH GENERAL HOSPITAL | 1710 Harper Road Beckley, WV 25801 | Yes | 13 mi | Compare |
| MONTGOMERY GENERAL HOSPITAL, INC | 401 Sixth Avenue, Fayette County Montgomery, WV 25136 | Yes | 17.44 mi | Compare |
| SUMMERS COUNTY ARH HOSPITAL | Terrace Street P O Box 940 Hinton, WV 25951 | Yes | 27.18 mi | Compare |
| SUMMERSVILLE REGIONAL MEDICAL CENTER | 400 Fairview Heights Road Summersville, WV 26651 | Yes | 28.19 mi | Compare |
| BOONE MEMORIAL HOSPITAL | 701 Madison Avenue Madison, WV 25130 | Yes | 36.25 mi | Compare |
| ST FRANCIS HOSPITAL | 333 Laidley St Charleston, WV 25301 | Yes | 37.26 mi | Compare |
| CHARLESTON AREA MEDICAL CENTER | 501 Morris Street Charleston, WV 25301 | Yes | 37.71 mi | Compare |
| GREENBRIER VALLEY MEDICAL CENTER | 202 Maplewood Avenue Po Box 497 Ronceverte, WV 24970 | Yes | 39.55 mi | Compare |
| THOMAS MEMORIAL HOSPITAL | 4605 Maccorkle Ave Sw South Charleston, WV 25309 | Yes | 41.1 mi | Compare |
| BECKLEY VA MEDICAL CENTER | 200 Veterans Avenue Beckley, WV 25801 | No | 41.67 mi | Compare |
| PRINCETON COMMUNITY HOSPITAL | 122 12th Street Princeton, WV 24740 | Yes | 42.01 mi | Compare |
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