SANTA CLARA VALLEY MEDICAL CENTER

Acute Care Hospital in San Jose, CA 95128

SANTA CLARA VALLEY MEDICAL CENTER PROFILE

Santa Clara Valley Medical Center is an acute care hospital located in San Jose, CA 95128 that serves the Santa Clara county area. This facility is a public hospital with emergency services.

SANTA CLARA VALLEY MEDICAL CENTER

751 South Bascom Avenue
San Jose, CA 95128
Phone: (408) 885-5000
Website
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Patient Survey Summary Rating Summary Star Rating
The summary star rating combines data from different aspects of the patient’s experience of care to make hospital comparison easier.

Fair

ABOUT THIS PROVIDER

Hospital Type: Acute Care Hospitals What's an acute care hospital?
An acute care hospital provides inpatient medical care, services related for surgery and medical services for short-term illnesses, acute medical conditions or injuries.

Hospital Owner: Government - Local

Electronic Lab Results: Yes Able to receive lab results electronically
The provider has the ability of receiving laboratory results through a certified Electronic Health Record (EHR) system as discrete searchable data.

Electronically Track Patients Visits: Yes Able to track patients’ lab results, tests, and referrals electronically between visits
The provider is capable of tracking lab tests, diagnostic studies, or patient referrals through a certified Electronic Health Record (EHR) system.

Outpatient Safe Surgery Checklist: Yes Safe surgery checklist use (outpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for outpatient surgical procedures.

Cardiac Surgery Registry: Yes Cardiac surgery registry
The provider participates in the cardiac surgery registry. Participation in this registry does not mean that the hospital is specialized or only provides this type of care. Registries provide hospitals with the information necessary to help them improve the care they provide.

General Surgery Registry: Yes General Surgery Registry
The provider participates in the general surgery registry. Registries provide hospitals with information necessary to help them improve the care they provide.

Nursing Care Registry: Yes Nursing care registry
The provider participates in the nursing care registry. This registry collects and analyzes information on nursing care topics, conditions, or procedures.

Inpatient Safe Surgery Checklist: Yes Safe surgery checklist use (inpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for inpatient surgical procedures.


Emergency Services: Yes Emergency Department
This hospital provides emergency services which might include acute medical care or trauma care.

PATIENT EXPERIENCE SUMMARY

The hospital patient survey at Santa Clara Valley Medical Center is administered to a random sample of adult inpatients after discharge. The following are the results of some the survey’s five-star quality ratings.

Doctor Communication: Fair

Quiet Rooms: Poor

Cleanliness: Poor

Pain Management: Fair

Discharge Information: Fair

Patients Recommend this Hospital: Fair

EMERGENCY ROOM WAIT TIMES

These performance measures at Santa Clara Valley Medical Center show how rapidly emergency departments give recommended treatments known to get the best results for patients with certain common conditions. This information could help patients compare which hospitals provide the right care at the right time.

ER Wait Time: 20 minutes before being seen by a doctor.

Discharge Time: 3 hours 40 minutes before being sent home.

Time Before Admission: 6 hours 58 minutes before being admitted to hospital.

Transfer Time: 3 hours 7 minutes admitted before being taken to room.

Broken Bones: 1 hour 33 minutes before receiving pain meds.

HOSPITAL HIGHLIGHTS

We have identified the following individual quality measures where Santa Clara Valley Medical Center has better average ratings than other hospitals in California or where the hospital is performing better compared to national averages or benchmarks.

NEARBY HOSPITALS

The following providers were found within a 30 mile range from this location.
Hospital Name Address Emergency Services Distance
O'CONNOR HOSPITAL2105 Forest Avenue
San Jose, CA 95128
Yes1.02 miCompare
KAISER FOUNDATION HOSPITAL-SANTA CLARA700 Lawrence Expressway
Santa Clara, CA 95051
Yes3.9 miCompare
GOOD SAMARITAN HOSPITAL2425 Samaritan Drive
San Jose, CA 95124
Yes4.32 miCompare
REGIONAL MEDICAL CENTER OF SAN JOSE225 N Jackson Avenue
San Jose, CA 95116
Yes5.7 miCompare
EL CAMINO HOSPITAL2500 Grant Road
Mountain View, CA 94040
Yes8.93 miCompare
KAISER FOUNDATION HOSPITAL-SAN JOSE250 Hospital Parkway
San Jose, CA 95119
Yes8.93 miCompare
PALO ALTO VA MEDICAL CENTER3801 Miranda Avenue
Palo Alto, CA 94304
No13.03 miCompare
STANFORD HEALTH CARE300 Pasteur Drive
Stanford, CA 94305
Yes15.66 miCompare
LUCILE SALTER PACKARD CHILDREN'S HSP AT STANFORD725 Welch Road
Palo Alto, CA 94304
No15.76 miCompare
MENLO PARK SURGICAL HOSPITAL570 Willow Road
Menlo Park, CA 94025
No16.07 miCompare
KAISER FOUNDATION HOSPITAL - FREMONT39400 Paseo Padre Pkwy
Fremont, CA 94538
Yes16.62 miCompare
WASHINGTON HOSPITAL2000 Mowry Ave
Fremont, CA 94538
Yes16.99 miCompare

What is Hospital Compare?

The information provided by the hospital compare program enables individuals, like you, with the opportunity to make an informed decision about which hospital you choose to provide your health care. An added benefit of Hospital Compare is that by informing the public and enabling them to make a decision about where they seek their health care, the scheme can also help to encourage hospitals, and the staff that work there, to improve the quality of care that they provide.

Hospital Care Data reflects the information provided by CMS in an friendly and intuitive format.