SENTARA NORFOLK GENERAL HOSPITAL
Acute Care Hospital in Norfolk, VA 23507
SENTARA NORFOLK GENERAL HOSPITAL PROFILE
Sentara Norfolk General Hospital is an acute care hospital located in Norfolk, VA 23507 that serves the Norfolk City county area. This facility is a non-profit hospital with emergency services.
SENTARA NORFOLK GENERAL HOSPITAL
600 Gresham DrNorfolk, VA 23507
Phone: (757) 388-3000
Website
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Patient Survey Summary Rating Summary Star Rating
The summary star rating combines data from different aspects of the patient’s experience of care to make hospital comparison easier.
Good
ABOUT THIS PROVIDER
Hospital Type: Acute Care Hospitals What's an acute care hospital?An acute care hospital provides inpatient medical care, services related for surgery and medical services for short-term illnesses, acute medical conditions or injuries.
Hospital Owner: Voluntary Non-profit - Other
Electronic Lab Results: Yes Able to receive lab results electronically
The provider has the ability of receiving laboratory results through a certified Electronic Health Record (EHR) system as discrete searchable data.
Electronically Track Patients Visits: Yes Able to track patients’ lab results, tests, and referrals electronically between visits
The provider is capable of tracking lab tests, diagnostic studies, or patient referrals through a certified Electronic Health Record (EHR) system.
Outpatient Safe Surgery Checklist: Yes Safe surgery checklist use (outpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for outpatient surgical procedures.
Cardiac Surgery Registry: Yes Cardiac surgery registry
The provider participates in the cardiac surgery registry. Participation in this registry does not mean that the hospital is specialized or only provides this type of care. Registries provide hospitals with the information necessary to help them improve the care they provide.
Nursing Care Registry: Yes Nursing care registry
The provider participates in the nursing care registry. This registry collects and analyzes information on nursing care topics, conditions, or procedures.
Inpatient Safe Surgery Checklist: Yes Safe surgery checklist use (inpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for inpatient surgical procedures.
Emergency Services: Yes Emergency Department
This hospital provides emergency services which might include acute medical care or trauma care.
PATIENT EXPERIENCE SUMMARY
The hospital patient survey at Sentara Norfolk General Hospital is administered to a random sample of adult inpatients after discharge. The following are the results of some the survey’s five-star quality ratings.
Doctor Communication: GoodQuiet Rooms: Average
Cleanliness: Fair
Pain Management: Good
Discharge Information: Good
Patients Recommend this Hospital: Good
EMERGENCY ROOM WAIT TIMES
These performance measures at Sentara Norfolk General Hospital show how rapidly emergency departments give recommended treatments known to get the best results for patients with certain common conditions. This information could help patients compare which hospitals provide the right care at the right time.
ER Wait Time: 44 minutes before being seen by a doctor.Discharge Time: 4 hours before being sent home.
Time Before Admission: 6 hours 43 minutes before being admitted to hospital.
Transfer Time: 2 hours 16 minutes admitted before being taken to room.
Broken Bones: 45 minutes before receiving pain meds.
HOSPITAL HIGHLIGHTS
We have identified the following individual quality measures where Sentara Norfolk General Hospital has better average ratings than other hospitals in Virginia or where the hospital is performing better compared to national averages or benchmarks.
- Lower rate of accidental cuts and tears from medical treatment Lower rate of accidental cuts and tears from medical treatment
Compared to the national average rate the provider has a lower rate of accidental cuts from medical treatment. - Better performance for bloodstream infections Better performance for bloodstream infections
The provider has a better than the national benchmark performance for bloodstream infections - Better performance for bloodstream infections in icu only Better performance for bloodstream infections in icu only
The provider has a better than the national benchmark performance for bloodstream infections in icu only - Better performance for catheter urinary tract infections Better performance for catheter urinary tract infections
The provider has a better than the national benchmark performance for catheter urinary tract infections - Better performance for intestinal infections Better performance for intestinal infections
The provider has a better than the national benchmark performance for intestinal infections - Better performance with the effective use of thorax CT use of contrast material Better performance with the effective use of thorax CT use of contrast material
The provider's use of thorax CT use of contrast material is better and more effective compared to the average hospital rate in the state of VA. - Heart Attack or Chest Pain: better performance with pci within 90 minutes of arrival Heart Attack or Chest Pain: better performance with pci within 90 minutes of arrival
The provider's Heart Attack or Chest Pain performance score of 100% for the quality measure pci within 90 minutes of arrival is better than the 98% average score of Virginia. - Pregnancy and Delivery Care: delivery scheduled too early Pregnancy and Delivery Care: delivery scheduled too early
The provider's Pregnancy and Delivery Care performance score of 0% for the quality measure delivery scheduled too early is better than the 2% average score of Virginia. - Surgical Care Improvement Project: better performance with beta-blocker prior to admission Surgical Care Improvement Project: better performance with beta-blocker prior to admission
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure beta-blocker prior to admission is better than the 99% average score of Virginia. - Surgical Care Improvement Project: better performance with antibiotic within 1 hour Surgical Care Improvement Project: better performance with antibiotic within 1 hour
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure antibiotic within 1 hour is better than the 99% average score of Virginia. - Surgical Care Improvement Project: better performance with antibiotic selection Surgical Care Improvement Project: better performance with antibiotic selection
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure antibiotic selection is better than the 99% average score of Virginia. - Surgical Care Improvement Project: better performance with antibiotic discontinued after 24 hours Surgical Care Improvement Project: better performance with antibiotic discontinued after 24 hours
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure antibiotic discontinued after 24 hours is better than the 99% average score of Virginia. - Stroke Care: better performance with assessed for rehabilitation Stroke Care: better performance with assessed for rehabilitation
The provider's Stroke Care performance score of 100% for the quality measure assessed for rehabilitation is better than the 99% average score of Virginia. - Stroke Care: better performance with irregular heartbeat with anticoagulation therapy Stroke Care: better performance with irregular heartbeat with anticoagulation therapy
The provider's Stroke Care performance score of 97% for the quality measure irregular heartbeat with anticoagulation therapy is better than the 96% average score of Virginia. - Stroke Care: better performance with antithrombotic medication by day two Stroke Care: better performance with antithrombotic medication by day two
The provider's Stroke Care performance score of 100% for the quality measure antithrombotic medication by day two is better than the 99% average score of Virginia. - Stroke Care: better performance with stroke education Stroke Care: better performance with stroke education
The provider's Stroke Care performance score of 97% for the quality measure stroke education is better than the 96% average score of Virginia. - Blood Clot Prevention and Treatment: better performance with anticoagulation
overlap therapy Blood Clot Prevention and Treatment: better performance with anticoagulation
overlap therapy
The provider's Blood Clot Prevention and Treatment performance score of 99% for the quality measure anticoagulation overlap therapy is better than the 97% average score of Virginia. - Blood Clot Prevention and Treatment: better performance with intravenous blood thinner Blood Clot Prevention and Treatment: better performance with intravenous blood thinner
The provider's Blood Clot Prevention and Treatment performance score of 100% for the quality measure intravenous blood thinner is better than the 99% average score of Virginia. - Blood Clot Prevention and Treatment: better performance with discharged with blood thinner Blood Clot Prevention and Treatment: better performance with discharged with blood thinner
The provider's Blood Clot Prevention and Treatment performance score of 100% for the quality measure discharged with blood thinner is better than the 91% average score of Virginia.
NEARBY HOSPITALS
The following providers were found within a 30 mile range from this location.
| Hospital Name | Address | Emergency Services | Distance | |
|---|---|---|---|---|
| BON SECOURS DEPAUL MEDICAL CENTER | 150 Kingsley Lane Norfolk, VA 23505 | Yes | 2.82 mi | Compare |
| BON SECOURS MARYVIEW MEDICAL CENTER | 3636 High Street Portsmouth, VA 23707 | Yes | 3.01 mi | Compare |
| SENTARA LEIGH HOSPITAL | 830 Kempsville Road Norfolk, VA 23502 | Yes | 6.32 mi | Compare |
| CHESAPEAKE GENERAL HOSPITAL | 736 Battlefield Blvd, North Chesapeake, VA 23320 | Yes | 8.54 mi | Compare |
| HAMPTON VA MEDICAL CENTER | 100 Emancipation Drive Hampton, VA 23667 | No | 10.74 mi | Compare |
| SENTARA PRINCESS ANNE HOSPITAL | 2025 Glenn Mitchell Drive Virginia Beach, VA 23456 | Yes | 12.92 mi | Compare |
| SENTARA CAREPLEX HOSPITAL | 3000 Coliseum Drive Hampton, VA 23666 | Yes | 14.25 mi | Compare |
| SENTARA VIRGINIA BEACH GENERAL HOSPITAL | 1060 First Colonial Road Virginia Beach, VA 23454 | Yes | 15.32 mi | Compare |
| SENTARA OBICI HOSPITAL | 2800 Godwin Boulevard Suffolk, VA 23439 | Yes | 16.56 mi | Compare |
| RIVERSIDE REGIONAL MEDICAL CENTER | 500 J Clyde Morris Blvd Newport News, VA 23601 | Yes | 17.08 mi | Compare |
| MARY IMMACULATE HOSPITAL | 2 Bernardine Drive Newport News, VA 23602 | Yes | 22.62 mi | Compare |
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