ST JAMES MERCY HOSPITAL
Acute Care Hospital in Hornell, NY 14843
ST JAMES MERCY HOSPITAL PROFILE
St James Mercy Hospital is an acute care hospital located in Hornell, NY 14843 that serves the Steuben county area. This facility is a non-profit hospital with emergency services.
ST JAMES MERCY HOSPITAL
411 Canisteo StreetHornell, NY 14843
Phone: (607) 324-8000
Website
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Patient Survey Summary Rating Summary Star Rating
The summary star rating combines data from different aspects of the patient’s experience of care to make hospital comparison easier.
Good
ABOUT THIS PROVIDER
Hospital Type: Acute Care Hospitals What's an acute care hospital?An acute care hospital provides inpatient medical care, services related for surgery and medical services for short-term illnesses, acute medical conditions or injuries.
Hospital Owner: Voluntary Non-profit - Church
Outpatient Safe Surgery Checklist: Yes Safe surgery checklist use (outpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for outpatient surgical procedures.
Inpatient Safe Surgery Checklist: Yes Safe surgery checklist use (inpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for inpatient surgical procedures.
Emergency Services: Yes Emergency Department
This hospital provides emergency services which might include acute medical care or trauma care.
PATIENT EXPERIENCE SUMMARY
The hospital patient survey at St James Mercy Hospital is administered to a random sample of adult inpatients after discharge. The following are the results of some the survey’s five-star quality ratings.
Doctor Communication: AverageQuiet Rooms: Good
Cleanliness: Average
Pain Management: Excellent
Discharge Information: Good
Patients Recommend this Hospital: Average
EMERGENCY ROOM WAIT TIMES
These performance measures at St James Mercy Hospital show how rapidly emergency departments give recommended treatments known to get the best results for patients with certain common conditions. This information could help patients compare which hospitals provide the right care at the right time.
ER Wait Time: 13 minutes before being seen by a doctor.Discharge Time: 1 hour 46 minutes before being sent home.
Time Before Admission: 3 hours 48 minutes before being admitted to hospital.
Transfer Time: 1 hour admitted before being taken to room.
Broken Bones: 24 minutes before receiving pain meds.
HOSPITAL HIGHLIGHTS
We have identified the following individual quality measures where St James Mercy Hospital has better average ratings than other hospitals in New York or where the hospital is performing better compared to national averages or benchmarks.
- Better performance for intestinal infections Better performance for intestinal infections
The provider has a better than the national benchmark performance for intestinal infections - Excellent Staff Responsiveness Rating Excellent Staff Responsiveness Rating
The provider's patient survey rating score for the quality measure staff responsiveness is excellent. - Excellent Pain Management Rating Excellent Pain Management Rating
The provider's patient survey rating score for the quality measure pain management is excellent. - Better performance with the effective use of thorax CT use of contrast material Better performance with the effective use of thorax CT use of contrast material
The provider's use of thorax CT use of contrast material is better and more effective compared to the average hospital rate in the state of NY. - Emergency Department: better performance with time before admission Emergency Department: better performance with time before admission
The provider's Emergency Department performance of 228 minutes for time before admission is better than the statewide average of 381 minutes in New York. - Emergency Department: better performance with transfer time Emergency Department: better performance with transfer time
The provider's Emergency Department performance of 60 minutes for transfer time is better than the statewide average of 156 minutes in New York. - Heart Failure: better performance with evaluation of left ventricular function Heart Failure: better performance with evaluation of left ventricular function
The provider's Heart Failure performance score of 100% for the quality measure evaluation of left ventricular function is better than the 99% average score of New York. - Preventive Care: better performance with patients flu immunization Preventive Care: better performance with patients flu immunization
The provider's Preventive Care performance score of 98% for the quality measure patients flu immunization is better than the 91% average score of New York. - Preventive Care: better performance with healthcare workers flu immunization Preventive Care: better performance with healthcare workers flu immunization
The provider's Preventive Care performance score of 86% for the quality measure healthcare workers flu immunization is better than the 84% average score of New York. - Emergency Department: better performance with discharge time Emergency Department: better performance with discharge time
The provider's Emergency Department performance of 106 minutes for discharge time is better than the statewide average of 170 minutes in New York. - Emergency Department: better performance with er waiting time Emergency Department: better performance with er waiting time
The provider's Emergency Department performance of 13 minutes for er waiting time is better than the statewide average of 22 minutes in New York. - Emergency Department:
left without
being seen Emergency Department:
left without
being seen
The provider's Emergency Department performance score of 0% for the quality measure left without being seen is better than the 2% average score of New York. - Heart Attack or Chest Pain: better performance with aspirin at arrival Heart Attack or Chest Pain: better performance with aspirin at arrival
The provider's Heart Attack or Chest Pain performance score of 98% for the quality measure aspirin at arrival is better than the 97% average score of New York. - Heart Attack or Chest Pain: better performance with time to ecg Heart Attack or Chest Pain: better performance with time to ecg
The provider's Heart Attack or Chest Pain performance of 2 minutes for time to ecg is better than the statewide average of 10 minutes in New York. - Pregnancy and Delivery Care: delivery scheduled too early Pregnancy and Delivery Care: delivery scheduled too early
The provider's Pregnancy and Delivery Care performance score of 0% for the quality measure delivery scheduled too early is better than the 3% average score of New York. - Pneumonia: better performance with pneumonia patients given antibiotic(s) Pneumonia: better performance with pneumonia patients given antibiotic(s)
The provider's Pneumonia performance score of 100% for the quality measure pneumonia patients given antibiotic(s) is better than the 96% average score of New York. - Surgical Care Improvement Project: better performance with antibiotic within 1 hour Surgical Care Improvement Project: better performance with antibiotic within 1 hour
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure antibiotic within 1 hour is better than the 99% average score of New York. - Surgical Care Improvement Project: better performance with catheter removal Surgical Care Improvement Project: better performance with catheter removal
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure catheter removal is better than the 98% average score of New York. - Blood Clot Prevention and Treatment: better performance with treatment to prevent blood clots Blood Clot Prevention and Treatment: better performance with treatment to prevent blood clots
The provider's Blood Clot Prevention and Treatment performance score of 95% for the quality measure treatment to prevent blood clots is better than the 93% average score of New York. - Blood Clot Prevention and Treatment: better performance with anticoagulation
overlap therapy Blood Clot Prevention and Treatment: better performance with anticoagulation
overlap therapy
The provider's Blood Clot Prevention and Treatment performance score of 95% for the quality measure anticoagulation overlap therapy is better than the 94% average score of New York. - Blood Clot Prevention and Treatment: better performance with discharged with blood thinner Blood Clot Prevention and Treatment: better performance with discharged with blood thinner
The provider's Blood Clot Prevention and Treatment performance score of 91% for the quality measure discharged with blood thinner is better than the 86% average score of New York.
NEARBY HOSPITALS
The following providers were found within a 60 mile range from this location.
| Hospital Name | Address | Emergency Services | Distance | |
|---|---|---|---|---|
| NICHOLAS H NOYES MEMORIAL HOSPITAL | 111 Clara Barton Street Dansville, NY 14437 | Yes | 15.81 mi | Compare |
| BATH VA MEDICAL CENTER | 76 Veterans Ave. Bath, NY 14810 | No | 16.12 mi | Compare |
| IRA DAVENPORT MEMORIAL HOSPITAL, INC | 7571 State Route 54 Bath, NY 14810 | Yes | 19.83 mi | Compare |
| JONES MEMORIAL HOSPITAL | 191 North Main Street Wellsville, NY 14895 | Yes | 20.43 mi | Compare |
| CUBA MEMORIAL HOSPITAL, INC | 140 West Main Street Cuba, NY 14727 | No | 33.09 mi | Compare |
| CORNING HOSPITAL | 1 Guthrie Drive Corning, NY 14830 | Yes | 33.88 mi | Compare |
| WYOMING COUNTY COMMUNITY HOSPITAL | 400 North Main Street Warsaw, NY 14569 | Yes | 38.15 mi | Compare |
| SOLDIERS AND SAILORS MEMORIAL HOSPITAL OF YATES | 418 North Main Street Penn Yan, NY 14527 | Yes | 38.81 mi | Compare |
| SCHUYLER HOSPITAL, INC | 220 Steuben Street Montour Falls, NY 14865 | Yes | 41.38 mi | Compare |
| CHARLES COLE MEMORIAL HOSPITAL | 1001 East Second Street Coudersport, PA 16915 | Yes | 41.58 mi | Compare |
| F F THOMPSON HOSPITAL | 350 Parrish Street Canandaigua, NY 14424 | Yes | 42.49 mi | Compare |
| OLEAN GENERAL HOSPITAL | 515 Main Street Olean, NY 14760 | Yes | 42.62 mi | Compare |
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