UMASS MEMORIAL MEDICAL CENTER INC
Acute Care Hospital in Worcester, MA 01655
UMASS MEMORIAL MEDICAL CENTER INC PROFILE
Umass Memorial Medical Center Inc is an acute care hospital located in Worcester, MA 01655 that serves the Worcester county area. This facility is a private non-profit hospital with emergency services.
UMASS MEMORIAL MEDICAL CENTER INC
55 Lake Avenue NorthWorcester, MA 01655
Phone: (508) 334-1000
Get Directions
Patient Survey Summary Rating Summary Star Rating
The summary star rating combines data from different aspects of the patient’s experience of care to make hospital comparison easier.
Fair
ABOUT THIS PROVIDER
Hospital Type: Acute Care Hospitals What's an acute care hospital?An acute care hospital provides inpatient medical care, services related for surgery and medical services for short-term illnesses, acute medical conditions or injuries.
Hospital Owner: Voluntary Non-profit - Private
Electronic Lab Results: Yes Able to receive lab results electronically
The provider has the ability of receiving laboratory results through a certified Electronic Health Record (EHR) system as discrete searchable data.
Electronically Track Patients Visits: Yes Able to track patients’ lab results, tests, and referrals electronically between visits
The provider is capable of tracking lab tests, diagnostic studies, or patient referrals through a certified Electronic Health Record (EHR) system.
Outpatient Safe Surgery Checklist: Yes Safe surgery checklist use (outpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for outpatient surgical procedures.
Cardiac Surgery Registry: Yes Cardiac surgery registry
The provider participates in the cardiac surgery registry. Participation in this registry does not mean that the hospital is specialized or only provides this type of care. Registries provide hospitals with the information necessary to help them improve the care they provide.
General Surgery Registry: Yes General Surgery Registry
The provider participates in the general surgery registry. Registries provide hospitals with information necessary to help them improve the care they provide.
Nursing Care Registry: Yes Nursing care registry
The provider participates in the nursing care registry. This registry collects and analyzes information on nursing care topics, conditions, or procedures.
Inpatient Safe Surgery Checklist: Yes Safe surgery checklist use (inpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for inpatient surgical procedures.
Emergency Services: Yes Emergency Department
This hospital provides emergency services which might include acute medical care or trauma care.
PATIENT EXPERIENCE SUMMARY
The hospital patient survey at Umass Memorial Medical Center Inc is administered to a random sample of adult inpatients after discharge. The following are the results of some the survey’s five-star quality ratings.
Doctor Communication: FairQuiet Rooms: Poor
Cleanliness: Average
Pain Management: Fair
Discharge Information: Average
Patients Recommend this Hospital: Average
EMERGENCY ROOM WAIT TIMES
These performance measures at Umass Memorial Medical Center Inc show how rapidly emergency departments give recommended treatments known to get the best results for patients with certain common conditions. This information could help patients compare which hospitals provide the right care at the right time.
ER Wait Time: 1 hour 11 minutes before being seen by a doctor.Discharge Time: 3 hours 38 minutes before being sent home.
Time Before Admission: 7 hours 43 minutes before being admitted to hospital.
Transfer Time: 3 hours 33 minutes admitted before being taken to room.
Broken Bones: 1 hour 15 minutes before receiving pain meds.
HOSPITAL HIGHLIGHTS
We have identified the following individual quality measures where Umass Memorial Medical Center Inc has better average ratings than other hospitals in Massachusetts or where the hospital is performing better compared to national averages or benchmarks.
- Better performance for bloodstream infections in icu only Better performance for bloodstream infections in icu only
The provider has a better than the national benchmark performance for bloodstream infections in icu only - Better performance for infection from colon surgery Better performance for infection from colon surgery
The provider has a better than the national benchmark performance for infection from colon surgery - Emergency Department:
left without
being seen Emergency Department:
left without
being seen
The provider's Emergency Department performance score of 1% for the quality measure left without being seen is better than the 2% average score of Massachusetts. - Stroke Care: better performance with venous thromboembolism (vte) prophylaxis Stroke Care: better performance with venous thromboembolism (vte) prophylaxis
The provider's Stroke Care performance score of 98% for the quality measure venous thromboembolism (vte) prophylaxis is better than the 96% average score of Massachusetts. - Stroke Care: better performance with irregular heartbeat with anticoagulation therapy Stroke Care: better performance with irregular heartbeat with anticoagulation therapy
The provider's Stroke Care performance score of 100% for the quality measure irregular heartbeat with anticoagulation therapy is better than the 98% average score of Massachusetts. - Stroke Care: better performance with antithrombotic medication by day two Stroke Care: better performance with antithrombotic medication by day two
The provider's Stroke Care performance score of 100% for the quality measure antithrombotic medication by day two is better than the 99% average score of Massachusetts. - Stroke Care: better performance with discharged on statin medication Stroke Care: better performance with discharged on statin medication
The provider's Stroke Care performance score of 99% for the quality measure discharged on statin medication is better than the 98% average score of Massachusetts. - Blood Clot Prevention and Treatment: better performance with icu treatment to prevent blood clots Blood Clot Prevention and Treatment: better performance with icu treatment to prevent blood clots
The provider's Blood Clot Prevention and Treatment performance score of 100% for the quality measure icu treatment to prevent blood clots is better than the 97% average score of Massachusetts. - Blood Clot Prevention and Treatment: better performance with anticoagulation
overlap therapy Blood Clot Prevention and Treatment: better performance with anticoagulation
overlap therapy
The provider's Blood Clot Prevention and Treatment performance score of 100% for the quality measure anticoagulation overlap therapy is better than the 97% average score of Massachusetts. - Blood Clot Prevention and Treatment: better performance with intravenous blood thinner Blood Clot Prevention and Treatment: better performance with intravenous blood thinner
The provider's Blood Clot Prevention and Treatment performance score of 100% for the quality measure intravenous blood thinner is better than the 99% average score of Massachusetts.
NEARBY HOSPITALS
The following providers were found within a 30 mile range from this location.
| Hospital Name | Address | Emergency Services | Distance | |
|---|---|---|---|---|
| ADCARE HOSPITAL OF WORCESTER INC | 107 Lincoln Street Worcester, MA 01605 | No | 1.73 mi | Compare |
| ST VINCENT HOSPITAL | 123 Summer Street Worcester, MA 01608 | Yes | 2.04 mi | Compare |
| CLINTON HOSPITAL ASSOCIATION | 201 Highland Street Clinton, MA 01510 | Yes | 10.94 mi | Compare |
| MARLBOROUGH HOSPITAL | 157 Union Street Marlborough, MA 01752 | Yes | 11.81 mi | Compare |
| MILFORD REGIONAL MEDICAL CENTER | 14 Prospect Street Milford, MA 01757 | Yes | 15.53 mi | Compare |
| METROWEST MEDICAL CENTER | 115 Lincoln Street Framingham, MA 01701 | Yes | 17.54 mi | Compare |
| HEALTHALLIANCE HOSPITALS, INC | 60 Hospital Road Leominster, MA 01453 | Yes | 18.22 mi | Compare |
| HARRINGTON MEMORIAL HOSPITAL | 100 South Street Southbridge, MA 01550 | Yes | 19.9 mi | Compare |
| NASHOBA VALLEY MEDICAL CENTER | 200 Groton Road Ayer, MA 01432 | Yes | 22.81 mi | Compare |
| EMERSON HOSPITAL | Old Road To 9 Acre Corner W Concord, MA 01742 | Yes | 23.14 mi | Compare |
| LANDMARK MEDICAL CENTER, INC | 115 Cass Ave Woonsocket, RI 02895 | Yes | 23.22 mi | Compare |
| HEYWOOD HOSPITAL | 242 Green Street Gardner, MA 01440 | Yes | 24.27 mi | Compare |
What is Hospital Compare?
The information provided by the hospital compare program enables individuals, like you, with the opportunity to make an informed decision about which hospital you choose to provide your health care. An added benefit of Hospital Compare is that by informing the public and enabling them to make a decision about where they seek their health care, the scheme can also help to encourage hospitals, and the staff that work there, to improve the quality of care that they provide.
Hospital Care Data reflects the information provided by CMS in an friendly and intuitive format.