WILKES-BARRE GENERAL HOSPITAL

Acute Care Hospital in Wilkes-barre, PA 18764

WILKES-BARRE GENERAL HOSPITAL PROFILE

Wilkes-barre General Hospital is an acute care hospital located in Wilkes-barre, PA 18764 that serves the Luzerne county area. This facility is a private non-profit hospital with emergency services.

WILKES-BARRE GENERAL HOSPITAL

575 North River Street
Wilkes-barre, PA 18764
Phone: (570) 829-8111
Website
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Patient Survey Summary Rating Summary Star Rating
The summary star rating combines data from different aspects of the patient’s experience of care to make hospital comparison easier.

Average

ABOUT THIS PROVIDER

Hospital Type: Acute Care Hospitals What's an acute care hospital?
An acute care hospital provides inpatient medical care, services related for surgery and medical services for short-term illnesses, acute medical conditions or injuries.

Hospital Owner: Voluntary Non-profit - Private

Electronic Lab Results: Yes Able to receive lab results electronically
The provider has the ability of receiving laboratory results through a certified Electronic Health Record (EHR) system as discrete searchable data.

Electronically Track Patients Visits: Yes Able to track patients’ lab results, tests, and referrals electronically between visits
The provider is capable of tracking lab tests, diagnostic studies, or patient referrals through a certified Electronic Health Record (EHR) system.

Outpatient Safe Surgery Checklist: Yes Safe surgery checklist use (outpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for outpatient surgical procedures.

Cardiac Surgery Registry: Yes Cardiac surgery registry
The provider participates in the cardiac surgery registry. Participation in this registry does not mean that the hospital is specialized or only provides this type of care. Registries provide hospitals with the information necessary to help them improve the care they provide.

Inpatient Safe Surgery Checklist: Yes Safe surgery checklist use (inpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for inpatient surgical procedures.


Emergency Services: Yes Emergency Department
This hospital provides emergency services which might include acute medical care or trauma care.

PATIENT EXPERIENCE SUMMARY

The hospital patient survey at Wilkes-barre General Hospital is administered to a random sample of adult inpatients after discharge. The following are the results of some the survey’s five-star quality ratings.

Doctor Communication: Average

Quiet Rooms: Fair

Cleanliness: Fair

Pain Management: Average

Discharge Information: Average

Patients Recommend this Hospital: Average

EMERGENCY ROOM WAIT TIMES

These performance measures at Wilkes-barre General Hospital show how rapidly emergency departments give recommended treatments known to get the best results for patients with certain common conditions. This information could help patients compare which hospitals provide the right care at the right time.

ER Wait Time: 23 minutes before being seen by a doctor.

Discharge Time: 3 hours before being sent home.

Time Before Admission: 5 hours 57 minutes before being admitted to hospital.

Transfer Time: 2 hours 48 minutes admitted before being taken to room.

Broken Bones: 1 hour 1 minute before receiving pain meds.

HOSPITAL HIGHLIGHTS

We have identified the following individual quality measures where Wilkes-barre General Hospital has better average ratings than other hospitals in Pennsylvania or where the hospital is performing better compared to national averages or benchmarks.

NEARBY HOSPITALS

The following providers were found within a 30 mile range from this location.
Hospital Name Address Emergency Services Distance
WILKES BARRE VA MEDICAL CENTER1111 East End Boulevard
Wilkes-barre, PA 18711
No1.81 miCompare
GEISINGER WYOMING VALLEY MEDICAL CENTER1000 East Mountain Boulevard
Wilkes Barre, PA 18711
Yes3.01 miCompare
GEISINGER - COMMUNITY MEDICAL CENTER1822 Mulberry Street
Scranton, PA 18510
Yes15.12 miCompare
REGIONAL HOSPITAL OF SCRANTON746 Jefferson Avenue
Scranton, PA 18501
No15.37 miCompare
MOSES TAYLOR HOSPITAL700 Quincy Avenue
Scranton, PA 18510
Yes15.39 miCompare
LEHIGH VALLEY HOSPITAL - HAZLETON700 East Broad Street
Hazleton, PA 18201
Yes21.95 miCompare
TYLER MEMORIAL HOSPITAL5950 State Route 6 West
Tunkhannock, PA 18657
Yes22.64 miCompare
BERWICK HOSPITAL CENTER701 East 16th Street
Berwick, PA 18603
Yes23.05 miCompare

What is Hospital Compare?

The information provided by the hospital compare program enables individuals, like you, with the opportunity to make an informed decision about which hospital you choose to provide your health care. An added benefit of Hospital Compare is that by informing the public and enabling them to make a decision about where they seek their health care, the scheme can also help to encourage hospitals, and the staff that work there, to improve the quality of care that they provide.

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