BAYSTATE MEDICAL CENTER

Acute Care Hospital in Springfield, MA 01199

BAYSTATE MEDICAL CENTER PROFILE

Baystate Medical Center is an acute care hospital located in Springfield, MA 01199 that serves the Hampden county area. This facility is a private non-profit hospital with emergency services.

BAYSTATE MEDICAL CENTER

759 Chestnut Street
Springfield, MA 01199
Phone: (413) 794-0000
Website
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Patient Survey Summary Rating Summary Star Rating
The summary star rating combines data from different aspects of the patient’s experience of care to make hospital comparison easier.

Average

ABOUT THIS PROVIDER

Hospital Type: Acute Care Hospitals What's an acute care hospital?
An acute care hospital provides inpatient medical care, services related for surgery and medical services for short-term illnesses, acute medical conditions or injuries.

Hospital Owner: Voluntary Non-profit - Private

Multispecialty Surgical Registry: Yes Multispecialty surgical registry
The provider participates in the multispecialty surgical registry. Participants of this registry report one or any combination of three surgical measures elderly surgical outcomes, colectomy outcomes and lower-extremity bypass outcomes.

Electronic Lab Results: Yes Able to receive lab results electronically
The provider has the ability of receiving laboratory results through a certified Electronic Health Record (EHR) system as discrete searchable data.

Outpatient Safe Surgery Checklist: Yes Safe surgery checklist use (outpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for outpatient surgical procedures.

Cardiac Surgery Registry: Yes Cardiac surgery registry
The provider participates in the cardiac surgery registry. Participation in this registry does not mean that the hospital is specialized or only provides this type of care. Registries provide hospitals with the information necessary to help them improve the care they provide.

General Surgery Registry: Yes General Surgery Registry
The provider participates in the general surgery registry. Registries provide hospitals with information necessary to help them improve the care they provide.

Nursing Care Registry: Yes Nursing care registry
The provider participates in the nursing care registry. This registry collects and analyzes information on nursing care topics, conditions, or procedures.

Inpatient Safe Surgery Checklist: Yes Safe surgery checklist use (inpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for inpatient surgical procedures.


Emergency Services: Yes Emergency Department
This hospital provides emergency services which might include acute medical care or trauma care.

PATIENT EXPERIENCE SUMMARY

The hospital patient survey at Baystate Medical Center is administered to a random sample of adult inpatients after discharge. The following are the results of some the survey’s five-star quality ratings.

Doctor Communication: Average

Quiet Rooms: Poor

Cleanliness: Fair

Pain Management: Average

Discharge Information: Good

Patients Recommend this Hospital: Average

EMERGENCY ROOM WAIT TIMES

These performance measures at Baystate Medical Center show how rapidly emergency departments give recommended treatments known to get the best results for patients with certain common conditions. This information could help patients compare which hospitals provide the right care at the right time.

ER Wait Time: 1 hour before being seen by a doctor.

Discharge Time: 4 hours 8 minutes before being sent home.

Time Before Admission: 7 hours 34 minutes before being admitted to hospital.

Transfer Time: 3 hours 2 minutes admitted before being taken to room.

Broken Bones: 53 minutes before receiving pain meds.

HOSPITAL HIGHLIGHTS

We have identified the following individual quality measures where Baystate Medical Center has better average ratings than other hospitals in Massachusetts or where the hospital is performing better compared to national averages or benchmarks.

NEARBY HOSPITALS

The following providers were found within a 30 mile range from this location.
Hospital Name Address Emergency Services Distance
MERCY MEDICAL CENTER271 Carew Street
Springfield, MA 01104
Yes0.66 miCompare
HOLYOKE MEDICAL CENTER575 Beech Street
Holyoke, MA 01040
Yes5.58 miCompare
NOBLE HOSPITAL115 West Silver Street
Westfield, MA 01085
Yes8.02 miCompare
BAYSTATE WING HOSPITAL AND MEDICAL CENTERS40 Wright Street
Palmer, MA 01069
Yes13.83 miCompare
COOLEY DICKINSON HOSPITAL INC,THE30 Locust Street
Northampton, MA 01060
Yes14.65 miCompare
JOHNSON MEMORIAL HOSPITAL201 Chestnut Hill Rd
Stafford Springs, CT 06076
Yes14.75 miCompare
NORTHAMPTON VA MEDICAL CENTER421 N Main St
Leeds, MA 01053
No16.26 miCompare
ROCKVILLE GENERAL HOSPITAL31 Union St
Rockville, CT 06066
Yes19.27 miCompare
BAYSTATE MARY LANE HOSPITAL85 South Street
Ware, MA 01082
Yes20.69 miCompare
HEBREW HOME AND HOSPITAL INC1 Abrahms Boulevard
West Hartford, CT 06117
No22.97 miCompare
MANCHESTER MEMORIAL HOSPITAL71 Haynes St
Manchester, CT 06040
Yes23.78 miCompare
ST FRANCIS HOSPITAL & MEDICAL CENTER114 Woodland Street
Hartford, CT 06105
Yes24.42 miCompare

What is Hospital Compare?

The information provided by the hospital compare program enables individuals, like you, with the opportunity to make an informed decision about which hospital you choose to provide your health care. An added benefit of Hospital Compare is that by informing the public and enabling them to make a decision about where they seek their health care, the scheme can also help to encourage hospitals, and the staff that work there, to improve the quality of care that they provide.

Hospital Care Data reflects the information provided by CMS in an friendly and intuitive format.