CHI HEALTH MERCY COUNCIL BLUFFS
Acute Care Hospital in Council Bluffs, IA 51503
CHI HEALTH MERCY COUNCIL BLUFFS PROFILE
Chi Health Mercy Council Bluffs is an acute care hospital located in Council Bluffs, IA 51503 that serves the Pottawattamie county area. This facility is a private non-profit hospital with emergency services.
CHI HEALTH MERCY COUNCIL BLUFFS
800 Mercy DriveCouncil Bluffs, IA 51503
Phone: (712) 328-5000
Website
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Patient Survey Summary Rating Summary Star Rating
The summary star rating combines data from different aspects of the patient’s experience of care to make hospital comparison easier.
Average
ABOUT THIS PROVIDER
Hospital Type: Acute Care Hospitals What's an acute care hospital?An acute care hospital provides inpatient medical care, services related for surgery and medical services for short-term illnesses, acute medical conditions or injuries.
Hospital Owner: Voluntary Non-profit - Private
Nursing Care Registry: Yes Nursing care registry
The provider participates in the nursing care registry. This registry collects and analyzes information on nursing care topics, conditions, or procedures.
Inpatient Safe Surgery Checklist: Yes Safe surgery checklist use (inpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for inpatient surgical procedures.
Electronic Lab Results: Yes Able to receive lab results electronically
The provider has the ability of receiving laboratory results through a certified Electronic Health Record (EHR) system as discrete searchable data.
Electronically Track Patients Visits: Yes Able to track patients’ lab results, tests, and referrals electronically between visits
The provider is capable of tracking lab tests, diagnostic studies, or patient referrals through a certified Electronic Health Record (EHR) system.
Outpatient Safe Surgery Checklist: Yes Safe surgery checklist use (outpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for outpatient surgical procedures.
Emergency Services: Yes Emergency Department
This hospital provides emergency services which might include acute medical care or trauma care.
PATIENT EXPERIENCE SUMMARY
The hospital patient survey at Chi Health Mercy Council Bluffs is administered to a random sample of adult inpatients after discharge. The following are the results of some the survey’s five-star quality ratings.
Doctor Communication: AverageQuiet Rooms: Good
Cleanliness: Fair
Pain Management: Average
Discharge Information: Excellent
Patients Recommend this Hospital: Average
EMERGENCY ROOM WAIT TIMES
These performance measures at Chi Health Mercy Council Bluffs show how rapidly emergency departments give recommended treatments known to get the best results for patients with certain common conditions. This information could help patients compare which hospitals provide the right care at the right time.
ER Wait Time: 12 minutes before being seen by a doctor.Discharge Time: 1 hour 32 minutes before being sent home.
Time Before Admission: 3 hours 6 minutes before being admitted to hospital.
Transfer Time: 56 minutes admitted before being taken to room.
Broken Bones: 49 minutes before receiving pain meds.
HOSPITAL HIGHLIGHTS
We have identified the following individual quality measures where Chi Health Mercy Council Bluffs has better average ratings than other hospitals in Iowa or where the hospital is performing better compared to national averages or benchmarks.
- Excellent Discharge Information Rating Excellent Discharge Information Rating
The provider's patient survey rating score for the quality measure discharge information is excellent. - Better performance with the effective use of abdomen CT use of contrast material Better performance with the effective use of abdomen CT use of contrast material
The provider's use of abdomen CT use of contrast material is better and more effective compared to the average hospital rate in the state of IA. - Better performance with the effective use of thorax CT use of contrast material Better performance with the effective use of thorax CT use of contrast material
The provider's use of thorax CT use of contrast material is better and more effective compared to the average hospital rate in the state of IA. - Heart Attack or Chest Pain: better performance with pci within 90 minutes of arrival Heart Attack or Chest Pain: better performance with pci within 90 minutes of arrival
The provider's Heart Attack or Chest Pain performance score of 100% for the quality measure pci within 90 minutes of arrival is better than the 96% average score of Iowa. - Emergency Department: better performance with time before admission Emergency Department: better performance with time before admission
The provider's Emergency Department performance of 186 minutes for time before admission is better than the statewide average of 209 minutes in Iowa. - Emergency Department: better performance with transfer time Emergency Department: better performance with transfer time
The provider's Emergency Department performance of 56 minutes for transfer time is better than the statewide average of 60 minutes in Iowa. - Heart Failure: better performance with evaluation of left ventricular function Heart Failure: better performance with evaluation of left ventricular function
The provider's Heart Failure performance score of 100% for the quality measure evaluation of left ventricular function is better than the 97% average score of Iowa. - Preventive Care: better performance with patients flu immunization Preventive Care: better performance with patients flu immunization
The provider's Preventive Care performance score of 98% for the quality measure patients flu immunization is better than the 93% average score of Iowa. - Preventive Care: better performance with healthcare workers flu immunization Preventive Care: better performance with healthcare workers flu immunization
The provider's Preventive Care performance score of 100% for the quality measure healthcare workers flu immunization is better than the 92% average score of Iowa. - Emergency Department: better performance with discharge time Emergency Department: better performance with discharge time
The provider's Emergency Department performance of 92 minutes for discharge time is better than the statewide average of 116 minutes in Iowa. - Emergency Department: better performance with er waiting time Emergency Department: better performance with er waiting time
The provider's Emergency Department performance of 12 minutes for er waiting time is better than the statewide average of 22 minutes in Iowa. - Emergency Department:
left without
being seen Emergency Department:
left without
being seen
The provider's Emergency Department performance score of 0% for the quality measure left without being seen is better than the 1% average score of Iowa. - Pneumonia: better performance with pneumonia patients given antibiotic(s) Pneumonia: better performance with pneumonia patients given antibiotic(s)
The provider's Pneumonia performance score of 98% for the quality measure pneumonia patients given antibiotic(s) is better than the 92% average score of Iowa. - Surgical Care Improvement Project: better performance with beta-blocker prior to admission Surgical Care Improvement Project: better performance with beta-blocker prior to admission
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure beta-blocker prior to admission is better than the 98% average score of Iowa. - Surgical Care Improvement Project: better performance with antibiotic within 1 hour Surgical Care Improvement Project: better performance with antibiotic within 1 hour
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure antibiotic within 1 hour is better than the 96% average score of Iowa. - Surgical Care Improvement Project: better performance with antibiotic discontinued after 24 hours Surgical Care Improvement Project: better performance with antibiotic discontinued after 24 hours
The provider's Surgical Care Improvement Project performance score of 99% for the quality measure antibiotic discontinued after 24 hours is better than the 98% average score of Iowa. - Surgical Care Improvement Project: better performance with catheter removal Surgical Care Improvement Project: better performance with catheter removal
The provider's Surgical Care Improvement Project performance score of 98% for the quality measure catheter removal is better than the 97% average score of Iowa. - Stroke Care: better performance with venous thromboembolism (vte) prophylaxis Stroke Care: better performance with venous thromboembolism (vte) prophylaxis
The provider's Stroke Care performance score of 98% for the quality measure venous thromboembolism (vte) prophylaxis is better than the 97% average score of Iowa. - Stroke Care: better performance with assessed for rehabilitation Stroke Care: better performance with assessed for rehabilitation
The provider's Stroke Care performance score of 100% for the quality measure assessed for rehabilitation is better than the 99% average score of Iowa. - Stroke Care: better performance with discharged on antithrombotic therapy Stroke Care: better performance with discharged on antithrombotic therapy
The provider's Stroke Care performance score of 100% for the quality measure discharged on antithrombotic therapy is better than the 99% average score of Iowa. - Stroke Care: better performance with discharged on statin medication Stroke Care: better performance with discharged on statin medication
The provider's Stroke Care performance score of 100% for the quality measure discharged on statin medication is better than the 95% average score of Iowa. - Stroke Care: better performance with stroke education Stroke Care: better performance with stroke education
The provider's Stroke Care performance score of 98% for the quality measure stroke education is better than the 90% average score of Iowa. - Blood Clot Prevention and Treatment: better performance with treatment to prevent blood clots Blood Clot Prevention and Treatment: better performance with treatment to prevent blood clots
The provider's Blood Clot Prevention and Treatment performance score of 97% for the quality measure treatment to prevent blood clots is better than the 92% average score of Iowa. - Blood Clot Prevention and Treatment: better performance with intravenous blood thinner Blood Clot Prevention and Treatment: better performance with intravenous blood thinner
The provider's Blood Clot Prevention and Treatment performance score of 100% for the quality measure intravenous blood thinner is better than the 98% average score of Iowa. - Blood Clot Prevention and Treatment: better performance with discharged with blood thinner Blood Clot Prevention and Treatment: better performance with discharged with blood thinner
The provider's Blood Clot Prevention and Treatment performance score of 95% for the quality measure discharged with blood thinner is better than the 83% average score of Iowa.
NEARBY HOSPITALS
The following providers were found within a 30 mile range from this location.
| Hospital Name | Address | Emergency Services | Distance | |
|---|---|---|---|---|
| METHODIST JENNIE EDMUNDSON | 933 East Pierce Street Council Bluffs, IA 51503 | Yes | 0.23 mi | Compare |
| CHI HEALTH CREIGHTON UNIVERSITY MEDICAL CENTER | 601 North 30th St Omaha, NE 68131 | Yes | 6.03 mi | Compare |
| OMAHA VA MEDICAL CENTER - VA NEBRASKA WESTERN IOWA | 4101 Woolworth Avenue Omaha, NE 68105 | No | 7.22 mi | Compare |
| THE NEBRASKA MEDICAL CENTER DBA NEBRASKA MEDICINE | 987400 Nebraska Medical Center Omaha, NE 68198 | Yes | 7.32 mi | Compare |
| CHI HEALTH IMMANUEL | 6901 North 72nd St Omaha, NE 68122 | Yes | 10.09 mi | Compare |
| NEBRASKA SPINE HOSPITAL, LLC | P O Box 34400, 6901 North 72nd St, Ste 20300 Omaha, NE 68122 | No | 10.16 mi | Compare |
| CHI HEALTH BERGAN MERCY | 7500 Mercy Rd Omaha, NE 68124 | Yes | 10.22 mi | Compare |
| MIDWEST SURGICAL HOSPITAL LLC | 7915 Farnam Drive Omaha, NE 68114 | No | 10.33 mi | Compare |
| CHILDREN'S HOSPITAL & MEDICAL CENTER | 8200 Dodge St Omaha, NE 68114 | Yes | 10.56 mi | Compare |
| METHODIST HOSPITAL | 8303 Dodge St Omaha, NE 68114 | Yes | 10.57 mi | Compare |
| BELLEVUE MEDICAL CENTER DBA NEBRASKA MEDICINE-BELL | 2500 Bellevue Medical Center Dr Bellevue, NE 68123 | Yes | 10.75 mi | Compare |
| CHI HEALTH MIDLANDS | 11111 South 84th St Papillion, NE 68046 | Yes | 13.92 mi | Compare |
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