MERCY HEALTH MUSKEGON
Acute Care Hospital in Muskegon, MI 49442
MERCY HEALTH MUSKEGON PROFILE
Mercy Health Muskegon is an acute care hospital located in Muskegon, MI 49442 that serves the Muskegon county area. This facility is a private non-profit hospital with emergency services.
MERCY HEALTH MUSKEGON
1700 Clinton StreetMuskegon, MI 49442
Phone: (231) 726-3511
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Patient Survey Summary Rating Summary Star Rating
The summary star rating combines data from different aspects of the patient’s experience of care to make hospital comparison easier.
Fair
ABOUT THIS PROVIDER
Hospital Type: Acute Care Hospitals What's an acute care hospital?An acute care hospital provides inpatient medical care, services related for surgery and medical services for short-term illnesses, acute medical conditions or injuries.
Hospital Owner: Voluntary Non-profit - Private
Electronic Lab Results: Yes Able to receive lab results electronically
The provider has the ability of receiving laboratory results through a certified Electronic Health Record (EHR) system as discrete searchable data.
Outpatient Safe Surgery Checklist: Yes Safe surgery checklist use (outpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for outpatient surgical procedures.
General Surgery Registry: Yes General Surgery Registry
The provider participates in the general surgery registry. Registries provide hospitals with information necessary to help them improve the care they provide.
Nursing Care Registry: Yes Nursing care registry
The provider participates in the nursing care registry. This registry collects and analyzes information on nursing care topics, conditions, or procedures.
Inpatient Safe Surgery Checklist: Yes Safe surgery checklist use (inpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for inpatient surgical procedures.
Emergency Services: Yes Emergency Department
This hospital provides emergency services which might include acute medical care or trauma care.
PATIENT EXPERIENCE SUMMARY
The hospital patient survey at Mercy Health Muskegon is administered to a random sample of adult inpatients after discharge. The following are the results of some the survey’s five-star quality ratings.
Doctor Communication: FairQuiet Rooms: Poor
Cleanliness: Average
Pain Management: Fair
Discharge Information: Average
Patients Recommend this Hospital: Fair
EMERGENCY ROOM WAIT TIMES
These performance measures at Mercy Health Muskegon show how rapidly emergency departments give recommended treatments known to get the best results for patients with certain common conditions. This information could help patients compare which hospitals provide the right care at the right time.
ER Wait Time: 19 minutes before being seen by a doctor.Discharge Time: 1 hour 43 minutes before being sent home.
Time Before Admission: 5 hours 10 minutes before being admitted to hospital.
Transfer Time: 1 hour 50 minutes admitted before being taken to room.
Broken Bones: 51 minutes before receiving pain meds.
HOSPITAL HIGHLIGHTS
We have identified the following individual quality measures where Mercy Health Muskegon has better average ratings than other hospitals in Michigan or where the hospital is performing better compared to national averages or benchmarks.
- Better performance for infection from colon surgery Better performance for infection from colon surgery
The provider has a better than the national benchmark performance for infection from colon surgery - Better performance with the effective use of thorax CT use of contrast material Better performance with the effective use of thorax CT use of contrast material
The provider's use of thorax CT use of contrast material is better and more effective compared to the average hospital rate in the state of MI. - Better performance with the effective use of simultaneous use of brain CT and sinus CT Better performance with the effective use of simultaneous use of brain CT and sinus CT
The provider's use of simultaneous use of brain CT and sinus CT is better and more effective compared to the average hospital rate in the state of MI. - Better performance for hospital-wide unplanned 30-day readmission rate Better performance for hospital-wide unplanned 30-day readmission rate
Compared to the national average rate the provider has a better performance for hospital-wide unplanned 30-day readmission rate. - Preventive Care: better performance with patients flu immunization Preventive Care: better performance with patients flu immunization
The provider's Preventive Care performance score of 96% for the quality measure patients flu immunization is better than the 94% average score of Michigan. - Emergency Department: better performance with discharge time Emergency Department: better performance with discharge time
The provider's Emergency Department performance of 103 minutes for discharge time is better than the statewide average of 137 minutes in Michigan. - Emergency Department: better performance with er waiting time Emergency Department: better performance with er waiting time
The provider's Emergency Department performance of 19 minutes for er waiting time is better than the statewide average of 22 minutes in Michigan. - Emergency Department:
left without
being seen Emergency Department:
left without
being seen
The provider's Emergency Department performance score of 0% for the quality measure left without being seen is better than the 1% average score of Michigan. - Heart Attack or Chest Pain: better performance with aspirin at arrival Heart Attack or Chest Pain: better performance with aspirin at arrival
The provider's Heart Attack or Chest Pain performance score of 100% for the quality measure aspirin at arrival is better than the 98% average score of Michigan. - Pregnancy and Delivery Care: delivery scheduled too early Pregnancy and Delivery Care: delivery scheduled too early
The provider's Pregnancy and Delivery Care performance score of 0% for the quality measure delivery scheduled too early is better than the 2% average score of Michigan. - Surgical Care Improvement Project: better performance with beta-blocker prior to admission Surgical Care Improvement Project: better performance with beta-blocker prior to admission
The provider's Surgical Care Improvement Project performance score of 100% for the quality measure beta-blocker prior to admission is better than the 99% average score of Michigan. - Stroke Care: better performance with assessed for rehabilitation Stroke Care: better performance with assessed for rehabilitation
The provider's Stroke Care performance score of 99% for the quality measure assessed for rehabilitation is better than the 98% average score of Michigan. - Stroke Care: better performance with discharged on antithrombotic therapy Stroke Care: better performance with discharged on antithrombotic therapy
The provider's Stroke Care performance score of 100% for the quality measure discharged on antithrombotic therapy is better than the 99% average score of Michigan. - Stroke Care: better performance with irregular heartbeat with anticoagulation therapy Stroke Care: better performance with irregular heartbeat with anticoagulation therapy
The provider's Stroke Care performance score of 100% for the quality measure irregular heartbeat with anticoagulation therapy is better than the 94% average score of Michigan. - Stroke Care: better performance with antithrombotic medication by day two Stroke Care: better performance with antithrombotic medication by day two
The provider's Stroke Care performance score of 100% for the quality measure antithrombotic medication by day two is better than the 97% average score of Michigan. - Blood Clot Prevention and Treatment: better performance with treatment to prevent blood clots Blood Clot Prevention and Treatment: better performance with treatment to prevent blood clots
The provider's Blood Clot Prevention and Treatment performance score of 97% for the quality measure treatment to prevent blood clots is better than the 93% average score of Michigan. - Blood Clot Prevention and Treatment: better performance with icu treatment to prevent blood clots Blood Clot Prevention and Treatment: better performance with icu treatment to prevent blood clots
The provider's Blood Clot Prevention and Treatment performance score of 99% for the quality measure icu treatment to prevent blood clots is better than the 97% average score of Michigan. - Blood Clot Prevention and Treatment: better performance with anticoagulation
overlap therapy Blood Clot Prevention and Treatment: better performance with anticoagulation
overlap therapy
The provider's Blood Clot Prevention and Treatment performance score of 98% for the quality measure anticoagulation overlap therapy is better than the 94% average score of Michigan. - Blood Clot Prevention and Treatment: better performance with intravenous blood thinner Blood Clot Prevention and Treatment: better performance with intravenous blood thinner
The provider's Blood Clot Prevention and Treatment performance score of 100% for the quality measure intravenous blood thinner is better than the 99% average score of Michigan. - Blood Clot Prevention and Treatment: better performance with discharged with blood thinner Blood Clot Prevention and Treatment: better performance with discharged with blood thinner
The provider's Blood Clot Prevention and Treatment performance score of 100% for the quality measure discharged with blood thinner is better than the 90% average score of Michigan.
NEARBY HOSPITALS
The following providers were found within a 60 mile range from this location.
| Hospital Name | Address | Emergency Services | Distance | |
|---|---|---|---|---|
| MERCY HEALTH MUSKEGON | 1500 E Sherman Boulevard Muskegon, MI 49444 | Yes | 3.98 mi | Compare |
| NORTH OTTAWA COMMUNITY HEALTH CENTER | 1309 Sheldon Rd Grand Haven, MI 49417 | Yes | 11.82 mi | Compare |
| SPECTRUM HEALTH GERBER MEMORIAL | 212 S Sullivan St Fremont, MI 49412 | Yes | 22.33 mi | Compare |
| MERCY HEALTH LAKESHORE CAMPUS | 72 South State Street Shelby, MI 49455 | Yes | 27.33 mi | Compare |
| SPECTRUM HEALTH ZEELAND COMMUNITY HOSPITAL | 8333 Felch St Zeeland, MI 49464 | Yes | 30.51 mi | Compare |
| HOLLAND COMMUNITY HOSPITAL | 602 Michigan Ave Holland, MI 49423 | Yes | 31.53 mi | Compare |
| SPECTRUM HEALTH - BUTTERWORTH CAMPUS | 100 Michigan St Ne Grand Rapids, MI 49503 | Yes | 34.06 mi | Compare |
| SAINT MARY'S HEALTH CARE | 200 Jefferson Avenue Se Grand Rapids, MI 49503 | Yes | 34.56 mi | Compare |
| METRO HEALTH HOSPITAL | 5900 Byron Center Avenue, Sw Wyoming, MI 49519 | Yes | 36.61 mi | Compare |
| SPECTRUM HEALTH UNITED MEMORIAL - UNITED CAMPUS | 615 S Bower Street Greenville, MI 48838 | Yes | 49.28 mi | Compare |
| SPECTRUM HEALTH BIG RAPIDS HOSPITAL | 605 Oak Street Big Rapids, MI 49307 | Yes | 50.53 mi | Compare |
| SPECTRUM HEALTH KELSEY HOSPITAL | 418 Washington Lakeview, MI 48850 | Yes | 50.89 mi | Compare |
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