NORTH OTTAWA COMMUNITY HEALTH CENTER

Acute Care Hospital in Grand Haven, MI 49417

NORTH OTTAWA COMMUNITY HEALTH CENTER PROFILE

North Ottawa Community Health Center is an acute care hospital located in Grand Haven, MI 49417 that serves the Ottawa county area. This facility is a public hospital with emergency services.

NORTH OTTAWA COMMUNITY HEALTH CENTER

1309 Sheldon Rd
Grand Haven, MI 49417
Phone: (616) 842-3600
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Patient Survey Summary Rating Summary Star Rating
The summary star rating combines data from different aspects of the patient’s experience of care to make hospital comparison easier.

Good

ABOUT THIS PROVIDER

Hospital Type: Acute Care Hospitals What's an acute care hospital?
An acute care hospital provides inpatient medical care, services related for surgery and medical services for short-term illnesses, acute medical conditions or injuries.

Hospital Owner: Government - Hospital District Or Authority

Electronic Lab Results: Yes Able to receive lab results electronically
The provider has the ability of receiving laboratory results through a certified Electronic Health Record (EHR) system as discrete searchable data.

Electronically Track Patients Visits: Yes Able to track patients’ lab results, tests, and referrals electronically between visits
The provider is capable of tracking lab tests, diagnostic studies, or patient referrals through a certified Electronic Health Record (EHR) system.

Outpatient Safe Surgery Checklist: Yes Safe surgery checklist use (outpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for outpatient surgical procedures.

Inpatient Safe Surgery Checklist: Yes Safe surgery checklist use (inpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for inpatient surgical procedures.


Emergency Services: Yes Emergency Department
This hospital provides emergency services which might include acute medical care or trauma care.

PATIENT EXPERIENCE SUMMARY

The hospital patient survey at North Ottawa Community Health Center is administered to a random sample of adult inpatients after discharge. The following are the results of some the survey’s five-star quality ratings.

Doctor Communication: Good

Quiet Rooms: Good

Cleanliness: Average

Pain Management: Good

Discharge Information: Good

Patients Recommend this Hospital: Average

EMERGENCY ROOM WAIT TIMES

These performance measures at North Ottawa Community Health Center show how rapidly emergency departments give recommended treatments known to get the best results for patients with certain common conditions. This information could help patients compare which hospitals provide the right care at the right time.

ER Wait Time: 19 minutes before being seen by a doctor.

Discharge Time: 1 hour 51 minutes before being sent home.

Time Before Admission: 4 hours 40 minutes before being admitted to hospital.

Transfer Time: 1 hour 54 minutes admitted before being taken to room.

Broken Bones: 36 minutes before receiving pain meds.

HOSPITAL HIGHLIGHTS

We have identified the following individual quality measures where North Ottawa Community Health Center has better average ratings than other hospitals in Michigan or where the hospital is performing better compared to national averages or benchmarks.

NEARBY HOSPITALS

The following providers were found within a 60 mile range from this location.
Hospital Name Address Emergency Services Distance
MERCY HEALTH MUSKEGON1500 E Sherman Boulevard
Muskegon, MI 49444
Yes11.65 miCompare
MERCY HEALTH MUSKEGON1700 Clinton Street
Muskegon, MI 49442
Yes11.82 miCompare
HOLLAND COMMUNITY HOSPITAL602 Michigan Ave
Holland, MI 49423
Yes19.92 miCompare
SPECTRUM HEALTH ZEELAND COMMUNITY HOSPITAL8333 Felch St
Zeeland, MI 49464
Yes20.01 miCompare
SPECTRUM HEALTH - BUTTERWORTH CAMPUS100 Michigan St Ne
Grand Rapids, MI 49503
Yes29.11 miCompare
METRO HEALTH HOSPITAL5900 Byron Center Avenue, Sw
Wyoming, MI 49519
Yes29.18 miCompare
SAINT MARY'S HEALTH CARE200 Jefferson Avenue Se
Grand Rapids, MI 49503
Yes29.41 miCompare
SPECTRUM HEALTH GERBER MEMORIAL212 S Sullivan St
Fremont, MI 49412
Yes31.84 miCompare
MERCY HEALTH LAKESHORE CAMPUS72 South State Street
Shelby, MI 49455
Yes39.04 miCompare
ALLEGAN GENERAL HOSPITAL555 Linn Street
Allegan, MI 49010
Yes41.28 miCompare
SOUTH HAVEN COMMUNITY HOSPITAL955 S Bailey Ave
South Haven, MI 49090
Yes45.62 miCompare
SPECTRUM HEALTH UNITED MEMORIAL - UNITED CAMPUS615 S Bower Street
Greenville, MI 48838
Yes49.29 miCompare

What is Hospital Compare?

The information provided by the hospital compare program enables individuals, like you, with the opportunity to make an informed decision about which hospital you choose to provide your health care. An added benefit of Hospital Compare is that by informing the public and enabling them to make a decision about where they seek their health care, the scheme can also help to encourage hospitals, and the staff that work there, to improve the quality of care that they provide.

Hospital Care Data reflects the information provided by CMS in an friendly and intuitive format.