BAYSTATE FRANKLIN MEDICAL CENTER

Acute Care Hospital in Greenfield, MA 01301

BAYSTATE FRANKLIN MEDICAL CENTER PROFILE

Baystate Franklin Medical Center is an acute care hospital located in Greenfield, MA 01301 that serves the Franklin county area. This facility is a private non-profit hospital with emergency services.

BAYSTATE FRANKLIN MEDICAL CENTER

164 High Street
Greenfield, MA 01301
Phone: (413) 773-0211
Website
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Patient Survey Summary Rating Summary Star Rating
The summary star rating combines data from different aspects of the patient’s experience of care to make hospital comparison easier.

Average

ABOUT THIS PROVIDER

Hospital Type: Acute Care Hospitals What's an acute care hospital?
An acute care hospital provides inpatient medical care, services related for surgery and medical services for short-term illnesses, acute medical conditions or injuries.

Hospital Owner: Voluntary Non-profit - Private

Electronic Lab Results: Yes Able to receive lab results electronically
The provider has the ability of receiving laboratory results through a certified Electronic Health Record (EHR) system as discrete searchable data.

Electronically Track Patients Visits: Yes Able to track patients’ lab results, tests, and referrals electronically between visits
The provider is capable of tracking lab tests, diagnostic studies, or patient referrals through a certified Electronic Health Record (EHR) system.

Outpatient Safe Surgery Checklist: Yes Safe surgery checklist use (outpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for outpatient surgical procedures.

Nursing Care Registry: Yes Nursing care registry
The provider participates in the nursing care registry. This registry collects and analyzes information on nursing care topics, conditions, or procedures.

Inpatient Safe Surgery Checklist: Yes Safe surgery checklist use (inpatient)
This hospital follows a safe surgery checklist based on accepted standards of practice. Safe surgery checklists include three critical perioperative periods: 1) The period before the administration of anesthesia; 2) The period before surgical skin incision; and 3) The period of closure of incision and before the patient leaving the operating room for inpatient surgical procedures.


Emergency Services: Yes Emergency Department
This hospital provides emergency services which might include acute medical care or trauma care.

PATIENT EXPERIENCE SUMMARY

The hospital patient survey at Baystate Franklin Medical Center is administered to a random sample of adult inpatients after discharge. The following are the results of some the survey’s five-star quality ratings.

Doctor Communication: Average

Quiet Rooms: Fair

Cleanliness: Average

Pain Management: Average

Discharge Information: Good

Patients Recommend this Hospital: Average

EMERGENCY ROOM WAIT TIMES

These performance measures at Baystate Franklin Medical Center show how rapidly emergency departments give recommended treatments known to get the best results for patients with certain common conditions. This information could help patients compare which hospitals provide the right care at the right time.

ER Wait Time: 38 minutes before being seen by a doctor.

Discharge Time: 2 hours 31 minutes before being sent home.

Time Before Admission: 5 hours 47 minutes before being admitted to hospital.

Transfer Time: 2 hours 32 minutes admitted before being taken to room.

Broken Bones: 46 minutes before receiving pain meds.

HOSPITAL HIGHLIGHTS

We have identified the following individual quality measures where Baystate Franklin Medical Center has better average ratings than other hospitals in Massachusetts or where the hospital is performing better compared to national averages or benchmarks.

NEARBY HOSPITALS

The following providers were found within a 60 mile range from this location.
Hospital Name Address Emergency Services Distance
BRATTLEBORO MEMORIAL HOSPITAL17 Belmont Ave
Brattleboro, VT 05301
Yes17.13 miCompare
NORTHAMPTON VA MEDICAL CENTER421 N Main St
Leeds, MA 01053
No17.62 miCompare
COOLEY DICKINSON HOSPITAL INC,THE30 Locust Street
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Yes18.59 miCompare
ATHOL MEMORIAL HOSPITAL2033 Main Street
Athol, MA 01331
Yes19.55 miCompare
HOLYOKE MEDICAL CENTER575 Beech Street
Holyoke, MA 01040
Yes27.37 miCompare
CHESHIRE MEDICAL CENTER580 Court Street
Keene, NH 03431
Yes28.74 miCompare
BAYSTATE MARY LANE HOSPITAL85 South Street
Ware, MA 01082
Yes29.69 miCompare
HEYWOOD HOSPITAL242 Green Street
Gardner, MA 01440
Yes30.88 miCompare
GRACE COTTAGE HOSPITALPo Box 216
Townshend, VT 05353
Yes31.51 miCompare
BAYSTATE WING HOSPITAL AND MEDICAL CENTERS40 Wright Street
Palmer, MA 01069
Yes32.11 miCompare
BAYSTATE MEDICAL CENTER759 Chestnut Street
Springfield, MA 01199
Yes32.75 miCompare
MERCY MEDICAL CENTER271 Carew Street
Springfield, MA 01104
Yes33.18 miCompare

What is Hospital Compare?

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